{
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  "basics": {
    "name": "Fahd Hidri",
    "label": "Customer Service Professional",
    "image": "https://freecv.org/i/enhanced-photos/d6b4f6db-a42a-491f-bc5b-45254dd4b18d/corporate-1790010444696.webp",
    "summary": "Hospitality professional with over 4 years of experience in premium F&B environments in Tunisia and Qatar. Dedicated to delivering personalized service, anticipating guest needs, and maintaining high standards in fast-paced settings. Fluent in Arabic, French, and English, with a strong passion for exceptional guest experiences."
  },
  "work": [
    {
      "company": "ST REGIS-SAX",
      "position": "Waiter",
      "location": "Doha, Qatar",
      "startDate": "2025-09",
      "endDate": "2025-12",
      "highlights": [
        "Provided personalized guest service to international clientele, maintaining high satisfaction and ensuring smooth operations during peak hours and large events",
        "Collaborated with kitchen staff to successfully manage large events accommodating guests",
        "Handled VIP guests during special events"
      ]
    },
    {
      "company": "UTOPIA",
      "position": "Waiter",
      "location": "Gammarth - Tunis",
      "startDate": "2024-09",
      "endDate": "2025-05",
      "highlights": [
        "Deliver and serve food and beverage items to guests in a timely, friendly, and efficient manner",
        "Provide excellent guest service",
        "Follow strict company guidelines to ensure Forbes Five Star service",
        "Process customer payments"
      ]
    },
    {
      "company": "LE ROCHER",
      "position": "Waiter, assistant waiter",
      "location": "Gammarth - Tunis",
      "startDate": "2021-09",
      "endDate": "2024-09",
      "highlights": [
        "Deliver and serve food and beverage items to in-house guests in a timely, friendly, and efficient manner",
        "Provide excellent guest service",
        "Follow strict company guidelines to ensure Forbes Five Star service",
        "Processed customer payments and answered inquiries about the hotel"
      ]
    }
  ],
  "education": [
    {
      "institution": "Lycée hay khadhra",
      "degree": "2nd grade",
      "field": "economics and management",
      "startDate": "2017",
      "endDate": "2021"
    },
    {
      "institution": "Hospitality Center modern formation Tunisia",
      "degree": "",
      "startDate": "2021",
      "endDate": "2022"
    }
  ],
  "skills": [
    "Good verbal communication skills",
    "Strong customer service skills",
    "Teamwork",
    "Attention to detail",
    "Adaptability"
  ],
  "languages": [
    {
      "language": "English",
      "fluency": "Fluent"
    },
    {
      "language": "French",
      "fluency": "Fluent"
    },
    {
      "language": "Arabic",
      "fluency": "Native"
    }
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      "ST REGIS-SAX",
      "UTOPIA",
      "Waiter, assistant waiter",
      "LE ROCHER",
      "economics and management",
      "Good verbal communication skills",
      "Strong customer service skills",
      "Teamwork",
      "Attention to detail",
      "Adaptability",
      "English",
      "French",
      "Arabic",
      "Customer Service Professional"
    ],
    "yearsOfExperience": 5,
    "seniority": "mid",
    "highestEducation": "Bachelor's"
  },
  "verification": {
    "email": true,
    "platform": "freecv.org"
  },
  "i18n": {
    "primary": "en"
  },
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    "lastModified": "2026-09-21T17:34:05.670Z",
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}