Fahd Hidri
Customer Service Professional
Hospitality professional with over 4 years of experience in premium F&B environments in Tunisia and Qatar. Dedicated to delivering personalized service, anticipating guest needs, and maintaining high standards in fast-paced settings. Fluent in Arabic, French, and English, with a strong passion for exceptional guest experiences.
0+
Years experience
0
Languages
0
Skills
Work Experience
Waiter
- Provided personalized guest service to international clientele, maintaining high satisfaction and ensuring smooth operations during peak hours and large events
- Collaborated with kitchen staff to successfully manage large events accommodating guests
- Handled VIP guests during special events
Waiter
- Deliver and serve food and beverage items to guests in a timely, friendly, and efficient manner
- Provide excellent guest service
- Follow strict company guidelines to ensure Forbes Five Star service
- Process customer payments
Waiter, assistant waiter
- Deliver and serve food and beverage items to in-house guests in a timely, friendly, and efficient manner
- Provide excellent guest service
- Follow strict company guidelines to ensure Forbes Five Star service
- Processed customer payments and answered inquiries about the hotel
Skills
Good verbal communication skillsStrong customer service skillsTeamworkAttention to detailAdaptability
Education
2nd grade, economics and management
Lycée hay khadhra
Hospitality Center modern formation Tunisia
Languages
English
Fluent
French
Fluent
Arabic
Native