ESTHER POKUAA

Accountant

Result-driven Accountant with a robust background in financial record-keeping and compliance. Proven expertise in processing accounts, preparing financial statements, and ensuring regulatory adherence to local tax laws. Adept at leveraging analytical skills to enhance operational efficiencies, maintain accuracy in reporting, and facilitate audits. Committed to precision and accuracy, with a strong ability to lead teams and foster collaborative environments that promote exceptional customer service.

[email protected] +233 245805159 Kumasi, Ashanti Region, GH
0
Skills
0
Certifications
Work Experience
Front Desk Attendant
Assemblies of God Co-Operative Credit Union
Jun 2015 — Aug 2015
  • Greeted clients warmly and announced them to appropriate staff
  • Answered phone calls, emails and direct messages promptly and professionally
  • Kept reception and waiting area clean, organized and presentable
  • Supported with filing, data entry and other administrative tasks
Client Executive Officer
Prestige Capital Ltd
Sep 2017 — May 2022
  • Served as primary contact for clients
  • Built and maintained strong, long-term relationships based on trust and service
  • Understood client needs, objectives and challenges
  • Handled client complaints, queries and escalations quickly
  • Maintained accurate client records in CRM
  • Prepared reports on client activity, satisfaction, revenue and risk
Manager
PKS Laundry and Cleaning Services
Sep 2023 — PresentCurrent
  • Plan and schedule daily laundry activities
  • Monitor workflow to meet deadlines
  • Maintain inventory of customer garments and laundry detergents
  • Recruit, train and supervise laundry staff
  • Handle performance reviews and resolve staff issues
  • Inspect washed items for stains, damage and proper finishing
Accountant
Prestige Capital Limited
Mar 2026 — PresentCurrent
  • Maintain general ledgers and journals
  • Process accounts payable, accounts receivable and payroll
  • Reconcile bank statements and balance sheet accounts
  • Prepare monthly, quarterly and annual financial statements
  • Ensure compliance with local tax laws and regulatory requirements
  • Support external and internal audits by providing required documentation
  • Compute and file withholding, PAYE, corporate tax and other statutory returns
Skills
Complaint ResolutionEscalation ManagementRegulatory ComplianceAMLKYCCustomer ServiceTeam LeadershipTrainingMicrosoft OfficeCRMCommunicationConflict ResolutionAnalytical ThinkingAttention to DetailTime ManagementCustomer Advocacy
Education
Bachelor of Science, Actuarial Science
University of Cape Coast
Oct 2013 — May 2017
West African Examination Council
Yaa Asantewaa Girls SHS – Business
Oct 2008 — May 2012
Certifications
Fundamentals of Finance and Financial Markets
Ghana Stock Exchange
Apr 2018 - Jan 2021
Corporate Finance
Ghana Stock Exchange
Apr 2018 - Jan 2021
Investment Analysis and Portfolio Management
Ghana Stock Exchange
Apr 2018 - Jan 2021
Securities Trading and Investment Advisory Techniques
Ghana Stock Exchange
Apr 2018 - Jan 2021
Legal and Regulatory Framework and Supervision
Ghana Stock Exchange
Apr 2018 - Jan 2021
Anti-Money Laundering and KYC
FMS Consult
Aug 2018
Microsoft Office Suite
Trinitarian IT Missions
Aug 2004
Ghana Stock Exchange
April 2018 – January 2021
FMS Consult
August 2018
Trinitarian IT Missions
August 2004
References
Dr. Samuel Assabil
Department of Mathematics and Statistics · University of Cape Coast
[email protected] · 0207223885/0240429164
Mr. Ebenezer Owusu
Investment Manager · Stanbic Investment Management Services
[email protected] · 0546839084
Mr. Prince Opoku Sarpong
CEO · PKS Laundry and Cleaning Services
[email protected] · 0244373735
REFERENCES
Dr. Samuel Assabil
University of Cape Coast, Department of Mathematics and Statistics
  • 0207223885/0240429164
  • [email protected]
Mr. Ebenezer Owusu
Investment Manager, Stanbic Investment Management Services
  • 0546839084
  • [email protected]
Mr. Prince Opoku Sarpong
CEO, PKS Laundry and Cleaning Services
  • 0244373735
  • [email protected]