Er Hwee Hiang Linda

Assistant Restaurant Manager

Experienced customer service and event management professional with a strong background in talent training and operational support. Proven track record in managing teams, streamlining processes, and ensuring service excellence. Seeking to leverage extensive expertise to contribute to organizational success and exceptional service delivery.

[email protected] 9169 2431
0+
Years experience
0
Languages
0
Skills
Work Experience
Technical QC Officer
Mitsubishi Electronics Manufacturing Singapore Pte Ltd
1980 — 1998
  • Oversaw quality control processes to ensure compliance with industry standards
  • Collaborated with cross-functional teams to improve operational efficiency
  • Maintained detailed documentation and reports for quality assurance purposes
Sole Proprietor
Ken Marketing
1999 — 2004
  • Managed all aspects of a marketing business, including client relations and sales coordination
  • Developed effective marketing strategies to promote products and services
  • Maintained financial records and ensured timely invoicing and payments
Event Management Coordinator
Yahweh Delicacies
2005 — 2018
  • Planned and executed various events, ensuring seamless operations and high customer satisfaction
  • Managed vendor relationships and negotiated contracts to optimize event budgets
  • Handled event logistics, including scheduling, inventory management, and on-site coordination
  • Resolved customer inquiries and complaints promptly, maintaining exceptional service standards
Assistant Restaurant Manager
Skyline Catering Pte Ltd
2019 — 2026
  • Conducted monthly evaluations of staff service performance, identifying areas for improvement
  • Provided crucial operational support, ensuring smooth day-to-day functions
  • Performed regular store audits to maintain compliance with hygiene and operational standards
  • Held Hygiene Certification Level 3, ensuring adherence to food safety regulations
  • Reported restaurant daily operation performance
Skills
Customer Service ExcellenceAdministrative ExpertiseTraining and DevelopmentEvent ManagementMicrosoft OfficeBasic Graphic Design ToolsMultilingual CommunicationVendor ManagementTechnical Proficiency: Microsoft Office, internet usage, basic graphic design toolsMultilingual Communication: Fluent in English, Chinese (Teochew, Cantonese, Hokkien), and Malay
Education
GCE 'O' Level
Sanno Institute of Business Administration
Electronics Servicing
National Trade Certificate Grade Two
Telecommunication
City and Guilds of London Institute
Japanese Language Course (Elementary Stage)
Japanese Association
Certifications
Hygiene Certification Level 3
National Trade Certificate Grade Two in Electronics Servicing
City and Guilds of London Institute in Telecommunication
City and Guilds of London Institute
IT Programme Certificate
QCC Techniques for Leaders
AI Content Creation for Productivity
Languages
English
Fluent
Chinese (Teochew)
Fluent
Chinese (Cantonese)
Fluent
Chinese (Hokkien)
Fluent
Malay
Fluent
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