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  "basics": {
    "name": "Edwina Lourens",
    "label": "Customer Service",
    "image": "https://freecv.org/i/avatars/1c4c09dc-8201-47d2-abc4-b36185997d5e/avatar.webp?t=1790179486283",
    "summary": "Customer service professional with a strong background in assisting customers and resolving issues efficiently. Known for excellent communication skills and a commitment to providing high-quality service. Eager to leverage my skills in a dynamic customer service role.",
    "location": "Cape Town, Western Province"
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    {
      "company": "Atlantic Solutions",
      "position": "Customer Service",
      "startDate": "2024-04",
      "endDate": "2026-06",
      "highlights": [
        "Assisted 200 customers weekly with inquiries and issues",
        "Promoted products and services through telephonic sales",
        "Achieved high customer satisfaction with direct support",
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    "Active listening",
    "Customer relationship management"
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      "fluency": "Fluent"
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      "fluency": "Fluent"
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    ],
    "yearsOfExperience": 0,
    "seniority": "entry"
  },
  "verification": {
    "email": true,
    "platform": "freecv.org"
  },
  "i18n": {
    "primary": "en"
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    "lastModified": "2026-09-23T16:12:55.983Z",
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}