{ "$schema": "https://cvjson.com/schema/v1.json", "basics": { "name": "DR. LUTFAH ISSAH", "label": "Ag. Deputy Director, RPME", "summary": "Results-oriented Monitoring, Research, Planning, and Evaluation professional with extensive experience in public sector management, strategic planning, performance monitoring, policy implementation, and stakeholder engagement. Proven ability to lead teams, drive organizational performance, manage projects, and provide evidence-based recommendations for decision-making. Strong leadership, analytical, and communication skills with a commitment to public service excellence.", "location": "2 QUEENS LANE, COMMUNITY 18, LASHIBI, ACCRA. GT-027-825" }, "work": [ { "company": "National Health Insurance Authority (NHIA)", "position": "Ag. Deputy Director, RPME", "startDate": "2025-04", "current": true, "highlights": [ "Led the development, implementation, and monitoring of departmental and organizational strategic plans to align with national development priorities and institutional objectives", "Coordinated research activities and data collection processes to support evidence-based policy formulation and decision-making", "Managed the monitoring and evaluation framework for programs and projects, ensuring effective performance tracking and reporting", "Oversaw the preparation of annual work plans, budgets, performance reports, and operational reviews", "Analyzed program performance data and provided strategic recommendations to improve service delivery and organizational effectiveness" ] }, { "company": "National Health Insurance Authority (NHIA)", "position": "Senior Manager, Private Health Insurance Schemes Directorate", "startDate": "2013-03", "endDate": "2015-07", "highlights": [ "Managed regulatory oversight and supervision of private health insurance schemes", "Coordinated policy implementation, compliance monitoring, and performance assessments", "Analyzed operational and financial data to support strategic decision-making", "Engaged key stakeholders to strengthen service delivery and regulatory compliance", "Led report preparation, staff supervision, and capacity-building initiatives" ] }, { "company": "National Health Insurance Authority (NHIA)", "position": "Senior Manager, Quality Assurance Directorate (Clinical Audit)", "startDate": "2015-07", "endDate": "2018-11", "highlights": [ "Managed clinical audit and quality assurance program to improve healthcare quality and patient safety", "Conducted audits and performance assessments to ensure compliance with clinical standards and regulations", "Developed quality improvement strategies and monitored implementation outcomes", "Analyzed audit data and prepared reports to support management decisions", "Engaged stakeholders to strengthen clinical governance and service delivery" ] }, { "company": "Virginia Hospital Center", "position": "Healthcare Management: (Health & Safety Manager)", "location": "Arlington, VA", "startDate": "2009-04", "endDate": "2012-11", "highlights": [ "Directed hospital-wide health, safety, and risk management programs to ensure compliance with healthcare regulations, accreditation standards, and occupational health requirements", "Developed, implemented, and monitored health and safety policies, procedures, and emergency response plans to protect patients, staff, visitors, and hospital assets", "Led multidisciplinary teams in identifying, assessing, and mitigating workplace hazards, reducing incidents and improving overall safety performance", "Conducted regular safety audits, inspections, and risk assessments across clinical and non-clinical departments", "Managed infection prevention and control initiatives, ensuring adherence to established healthcare protocols and public health guidelines" ] }, { "company": "Kindred Healthcare", "position": "Clinical Exercise Physiologist (Rehab Director)", "location": "MA", "startDate": "2007-10", "endDate": "2009-04", "highlights": [ "Directed and managed comprehensive rehabilitation services, ensuring high-quality patient care and achievement of clinical outcomes", "Supervised multidisciplinary rehabilitation teams, including exercise physiologists, physical therapists, occupational therapists, speech therapists, and support staff", "Developed and implemented individualized exercise and rehabilitation programs for patients recovering from cardiac, pulmonary, neurological, orthopedic, and chronic health conditions", "Conducted clinical assessments and functional capacity evaluations to determine patients' physical abilities, treatment needs, and rehabilitation goals", "Monitored patient progress and adjusted treatment plans to optimize recovery, mobility, strength, endurance, and overall health outcomes" ] }, { "company": "Northeast Specialty Hospital", "position": "Rehab Specialist Assistant (Alzheimer's Unit)", "location": "MA", "startDate": "2004-07", "endDate": "2007-10", "highlights": [ "Assisted rehabilitation specialists in delivering individualized therapeutic and rehabilitative programs for residents with Alzheimer's disease and other forms of dementia", "Supported patients during physical, cognitive, and recreational therapy sessions to enhance mobility, independence, and quality of life", "Monitored resident participation, progress, and behavioral responses during rehabilitation activities and reported observations to the clinical team", "Encouraged and motivated residents to engage in therapeutic exercises and daily living activities while maintaining a safe and supportive environment", "Assisted with activities of daily living (ADLs), including mobility support, transfers, personal care, and mealtime assistance as needed" ] } ], "education": [ { "institution": "TRANSCONTINENTAL INSTITUTION OF HIGHER EDUCATION", "degree": "Doctor of Philosophy", "field": "Business", "endDate": "2025-05" }, { "institution": "AMERICAN INTERCONTINENTAL UNIVERSITY", "degree": "Master of Business Administration", "field": "Healthcare Management", "startDate": "2010-09" }, { "institution": "UNIVERSITY OF MARYLAND", "degree": "Bachelor of Science", "field": "Kinesiological Science", "endDate": "2008-05" } ], "skills": [ "Strategic Planning", "Monitoring & Evaluation (M&E)", "Policy Analysis", "Project Management", "Research & Data Analysis", "Performance Management", "Stakeholder Engagement", "Report Writing", "Risk Management", "Budget Planning", "Team Leadership", "Data Analysis Tools" ], "languages": [ { "language": "English", "fluency": "Native" } ], "certificates": [ { "name": "Project Management Professional", "issuer": "Knowledge Tree Technologies", "date": "2013-03" }, { "name": "Diploma in Health Systems Management", "issuer": "Galilee International Management Institute", "date": "2016-05" }, { "name": "Strategic Women in Leadership Masterclass", "issuer": "L’Aine Academy", "date": "2025" }, { "name": "The Leadership & Governance Toolkit for Administrators", "issuer": "Knowledge Tree International Inst. LLC", "date": "2025" }, { "name": "Research & Data Analytics", "issuer": "Knowledge Tree International Inst. LLC", "date": "2025" }, { "name": "Leadership & Public Sector Transformation Program in Public Institutions", "issuer": "Knowledge Tree International Inst. LLC", "date": "2026" } ], "referencesMode": "on-request", "availability": { "status": "open", "sponsorship": false }, "ats": { "keywords": [ "Ag. Deputy Director, RPME", "National Health Insurance Authority (NHIA)", "Senior Manager, Private Health Insurance Schemes Directorate", "Healthcare Management: (Health & Safety Manager)", "Virginia Hospital Center", "Clinical Exercise Physiologist (Rehab Director)", "Kindred Healthcare", "Rehab Specialist Assistant (Alzheimer's Unit)", "Northeast Specialty Hospital", "Business", "Healthcare Management", "Kinesiological Science", "Strategic Planning", "Monitoring & Evaluation (M&E)", "Policy Analysis", "Project Management", "Research & Data Analysis", "Performance Management", "Stakeholder Engagement", "Report Writing", "Risk Management", "Budget Planning", "Team Leadership", "Data Analysis Tools", "English", "Project Management Professional", "Diploma in Health Systems Management", "Strategic Women in Leadership Masterclass", "The Leadership & Governance Toolkit for Administrators", "Research & Data Analytics" ], "yearsOfExperience": 0, "seniority": "lead", "highestEducation": "Master's" }, "verification": { "email": true, "platform": "freecv.org" }, "i18n": { "primary": "en" }, "meta": { "version": "1.2.2", "canonical": "https://livelink.cv/dr-lutfahissah/cv.json", "lastModified": "2026-08-10T16:39:41.034Z", "generator": "FreeCV.org" } }