Gaming Support Agent with experience in customer engagement and education. Skilled in communication, empathy, and adaptability. Seeking a remote role to leverage my passion for technology and gaming in a dynamic team environment.
Tunisia, Manouba
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Languages
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Skills
Work Experience
Online English Tutor — Freelancer | 2025–Present
Boston English Center & Preply
Teach General, Academic, and Conversational English to beginner and intermediate learners
Communicate with learners from different backgrounds through online platforms
Adapt communication to individual needs and provide clear feedback and support
Manage online sessions independently and maintain a professional environment
Elementary School Teacher 2025
Shakespeare Elementary School
Taught English to primary school pupils, building vocabulary, reading, speaking, and basic grammar skills
Part time Call Centre Agent 2024
Conducted outbound calls to introduce surveys and engage participants professionally
Communicated clearly with different types of respondents and handled questions appropriately
Skills
TeamworkFast learnerProblem solvingTime managementMultitaskingEmpathyPatienceOrganizationCalm under pressureAdaptabilityMicrosoft OfficeTyping skillsCommunication softwareSocial mediaAI
Education
Bachelor’s Degree in English Language, Literature and Civilization
Faculty of letters, arts and humanities at Manouba