DONALD GAEP

Quality Control Supervisor

Quality Control Supervisor with over 5 years of experience in food manufacturing, quality assurance, food safety, and laboratory operations. Bachelor of Science in Chemistry graduate with expertise in HACCP, GMP, CAPA, root cause analysis, and customer complaint investigations. Proven track record of leading quality teams, supporting audit compliance, and driving continuous improvement initiatives across bakery, flour milling, rice, and warehouse operations. Strong leadership, analytical, and problem-solving skills with a commitment to delivering safe, high-quality products and maintaining regulatory compliance.

[email protected] +675 7423 9637 Port Moresby, Papua New Guinea
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Years experience
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Skills
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Certifications
Work Experience
Quality Control Supervisor
Goodman Fielder International (PNG)
Jan 2025 — PresentCurrentPort Moresby, Papua New Guinea
  • Supervised Quality Control Technicians across Bakery, Flour Mill, Rice, and Warehouse operations to ensure compliance
  • Led thorough investigations into customer complaints, non-conformances, and food safety incidents to enhance product integrity
  • Coordinated corrective and preventive actions (CAPA) and verified effectiveness to drive continuous improvement
  • Monitored quality KPIs and compliance requirements utilizing Excel and Power BI for data-driven decision-making
  • Executed inspections, verification activities, and compliance monitoring across manufacturing operations to uphold standards
  • Supported internal and external audits, ensuring timely closure of corrective actions to maintain regulatory compliance
  • Collaborated with Production, Engineering, and Supply Chain teams to optimize product quality and enhance process performance
  • Prepared comprehensive quality reports, trend analyses, and management summaries to facilitate informed decision-making
Quality Assurance Officer
Goodman Fielder International (PNG)
Jun 2023 — Jan 2025Port Moresby, Papua New Guinea
  • Supported implementation and maintenance of HACCP, GMP, and food safety management systems
  • Conducted internal audits, inspections, and verification activities
  • Investigated quality deviations and coordinated corrective actions
  • Maintained quality documentation and compliance records
  • Assisted in customer complaint investigations and root cause analysis
  • Delivered food safety and quality awareness training to operational teams
Quality Control Technician
Goodman Fielder International (PNG)
Jan 2022 — Jun 2023Port Moresby, Papua New Guinea
  • Performed laboratory testing on raw materials, in-process products, and finished goods
  • Conducted routine product inspections and quality verification checks
  • Monitored production processes to ensure compliance with specifications
  • Supported microbiological sampling and testing programs
  • Maintained laboratory records and prepared quality reports
Fieldwork Intern
Water Monitoring Works (PNG)
2021 — 2021Port Moresby, Papua New Guinea
  • Conducted environmental water sampling and testing
  • Assisted with laboratory analysis and technical reporting
  • Supported environmental compliance monitoring activities
Skills
Quality AssuranceHACCPGMPFood Safety ComplianceCAPARoot Cause AnalysisCustomer Complaint ManagementInternal AuditingProduct InspectionLaboratory TestingStatistical Process Control (SPC)Continuous ImprovementTeam LeadershipData AnalysisMicrosoft ExcelPower BIQuality Dashboard DevelopmentSharePoint
Education
Bachelor of Science, Chemistry
University of Papua New Guinea
Certifications
Food Safety Levels 1-4
Wilmar International
2025
ISO/IEC 17025:2017 Awareness & Implementation
NISIT PNG
2024
AIB Audit Standards Awareness
Wilmar International
2024
HACCP Training
NISIT PNG
2023
References
Roy Wakum
Production Manager · Goodman Fielder International (PNG)
[email protected] · +675 7030 5251
Bernard Nario
Senior Auditor · National Executive Council
Former Supervisor
+675 7009 2206
Junior Kora
Fire Safety Manager · Holiday Inn
Professional Referee
[email protected] · +675 7151 9102