Alaa Eissa Ahmed Elmosaad

A BC degree in Italian language and literature, Faculty of Alsun, Ain Shams University. Experience in sales, telesales, and operations specialist roles. Good communication skills, problem-solving, time management, working under pressure, and dealing with customers.

Cairo
LinkedIn
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Years experience
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Languages
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Skills
Work Experience
Operation Specialist & Telesales
FIRST for Consultaion, Environment & CalibrationCairo
May 2025 — Jul 2026
  • Marketed the company's services to around 150 companies and factories each month, increasing client inquiries by 20%.
  • Gathered client feedback through satisfaction surveys.
  • Prepared price quotes for 70 to 80 clients monthly and secured 50 deals.
  • Negotiated implementation dates with clients; resolved pricing discrepancies in 95% of cases.
  • Determined implementation dates and coordinated 40 visits monthly with the specialized team.
  • Completed financial transactions by following up with clients, including uploading invoices and collecting payments for about 40 deals.
  • Delivered over 200 reports and certificates to clients, improving service transparency and building client trust.
Sales
Al-masryeen travel agencyCairo
Jan 2025 — Jun 2025
  • Engaged with 20+ customers monthly, presenting tailored travel packages and services.
  • Negotiated deal prices with customers, achieving a 30% increase in sales volume.
  • Maintaining proactive customer follow‑up communication.
Skills
Communication skillsProblem solvingMulti-taskingTime managementWork under pressureNegotiation SkillsAdaptabilityTeamworkSalesDetail-orientedEmpathyMicrosoft ExcelMicrosoft wordUsing AI toolsEmotional IntelligenceActive ListeningOrganization
Education
BC in Italian language and literature, Languages
Faculty of Alsun, Ain Shams University.
2019 — 2024
  • Graduation project was translating some political articals.
Languages
Arabic
Native
English
Intermediate
Italian
Intermediate
References available upon request.
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