Alaa Eissa Ahmed Elmosaad

A BC degree in Italian language and literature, Faculty of Alsun, Ain Shams University. Experience in sales, telesales, and operations specialist roles. Good communication skills, problem-solving, time management, working under pressure, and dealing with customers.

Cairo
0
Years experience
0
Skills
Work Experience
Operation Specialist & Telesales
FIRST for Consultaion, Environment & Calibration
May 2025 — Jul 2026Cairo
  • Marketing the company's services for other companies & factories.
  • Asking clients about their satisfaction & complaints.
  • Handling the company's existing and new clients to prepare price quotes for the services offered.
  • Follow up with them until the implementation date is agreed upon, and if there is some discrepancy in the price presented, we will negotiate with them for implementation.
  • Determine the implementation date and arrange with the specialized team to conduct the visit and complete the work.
  • After the team finishes, we follow up with the client in order to complete the financial transactions, including uploading an electronic invoice and collecting the amount.
  • After completing the reports and certificates, they get delivered to the client.
Sales
Al-masryeen travel agency
Jan 2025 — Jun 2025Cairo
  • Meeting customers and offering our sevices and deals face-to-face.
  • Negogiating with them about our deal's price.
  • Following up with customers.
Skills
Communication skillsProblem solvingMulti-taskingTime managementWork under pressureNegotiation SkillsAdaptabilityTeamworkSalesDetail-orientedEmpathyMicrosoft ExcelMicrosoft word
Education
BC in Italian language and literature, Languages
Faculty of Alsun, Ain Shams University.
2019 — 2024
  • Graduation project was translating some political articals.