Dheepan V R Pannir Silvam

Dheepan V R Pannir Silvam

Barista | Service Staff | Shift Lead

Customer-focused service professional with hands-on experience in high-volume dining and bar operations. Skilled in front-of-house service, order management, point-of-sale (POS) systems, and team coordination during peak hours. Proven ability to handle guest relations, food and beverage service, and shift workflows while maintaining hygiene, safety, and quality standards.

[email protected] +49 1781735922 Berlin – Charlottenburg / Moabit
0+
Years experience
0
Languages
0
Skills
Work Experience
Assistant Entity Manager
Tipo Strada (Wheelock)Singapore
Jan 2025 — Jul 2025
  • Managed daily front-of-house operations, guest seating, and floor workflow in a fast-paced dining venue
  • Operated POS registers, processed cash and card transactions, and completed end-of-day reconciliations
  • Maintained active communication between service staff and kitchen stations to ensure fast turnaround and guest satisfaction
Assistant Manager
Domino's PizzaSingapore
Feb 2024 — Nov 2024
  • Supervised kitchen assembly lines, order expediting, and service speed during high-volume peak periods
  • Trained 4 junior team members on food safety protocols, hygiene standards, station setup, and POS systems
  • Resolved customer inquiries directly with proactive service recovery solutions
Trainee Manager
McDonald'sSingapore
Jan 2023 — Dec 2023
  • Coordinated multi-station floor rotations across front counter, dining floor, and kitchen assembly
  • Enforced strict food safety compliance, proper storage temperatures, and station cleanliness
Service Crew
Wildfire BurgersSingapore
Mar 2020 — Dec 2021
  • Delivered friendly front-of-house table service, took food and beverage orders, and cleared tables rapidly
  • Assisted with drink station preparation, ingredient restocking, and opening/closing sanitation routines
Skills
High-Volume Bar & Floor ServiceGuest Relations & Order ManagementPOS Systems & Cash/Card HandlingOpening, Closing & Shift HandoverBar Prep, Glassware & Station SanitationFood Safety & Hygiene Standards (HACCP / § 43 IfSG)Team Coordination Under Pressure
Education
Bachelor of Arts, Communication Design & Artificial Intelligence
Mediadesign University of Applied Sciences (MD.H), Berlin
Oct 2025 — Present
Languages
English
Native
German
Basic
Legal & Compliance Status
LEGAL Residence Permit
  • Valid German Residence Permit (Eligible to work up to 140 full days / 280 half days per calendar year)
TAX Steuer-ID
  • Ready for Part Time or Werkstudent hiring (up to 20h/week)
HEALTH Rote Karte (§ 43 IfSG)
  • Valid, registered, and ready for immediate start
Berlin Volunteer Experience
Volunteer Check-In & Operations
Folsom Europe, Berlin
Sep 2026

Managed guest check-in counters and distributed site operational supplies

Fundraising Team Volunteer
Christopher Street Day (CSD), Berlin
Jul 2026

Handled mobile donation terminals and public inquiries along the parade route

Sub-Coordinator & Safety Hero
Karneval der Kulturen, Berlin
May 2026

Coordinated an on-site volunteer team of 4–8 people and operated two-way radio channels across safety and production units