Denise Greenaway Lewis

Hospitality Professional

A highly dependable hospitality professional with over 30 years of experience across the food and beverage sector, specializing in hotel bar work and table service. I possess a comprehensive skill set that includes expert beverage preparation, efficient cellar management, and high-standard waitressing. I am a versatile team contributor who takes pride in supporting my colleagues, yet I am equally confident managing busy sections or solo shifts with seasoned autonomy. Committed to the "perfect serve" and exceptional guest relations, I bring the poise, reliability, and technical expertise required to thrive in a professional hotel environment.

[email protected] 07376759193 Innsworth, Gloucester
0+
Years experience
0
Language
0
Skills
Work Experience
Kitchen Assistant
J.D. Wetherspoon The Lord High Constable
2018 — Apr 2019
  • Ensured timely food service during peak periods by effectively supporting a high-turnover kitchen team, serving between 1 to 10 customers per hour.
  • Maintained strict hygiene and food safety standards, ensuring all prep areas and equipment were kept clean and organized, contributing to a safe kitchen environment.
  • Assisted with receiving deliveries and managing stock rotation to ensure ingredient freshness, helping maintain optimal inventory levels.
Waitress
Oasis cafe
Jan 2005 — Jul 2009
  • Provided efficient and friendly table service in a busy café setting, managing multiple tables independently
  • Managed the full guest experience from greeting and order-taking to clearing and billing during peak breakfast and lunch rushes
  • Proactively assisted colleagues with prep work and clearing to ensure the team met service targets
  • Balanced front of house service with kitchen support, including preparation and presentation for starters and desserts to help ensure a smooth and efficient flow of orders and service
Bar & Waiting Professional
The Robinswood Hotel
Oct 2022 — Dec 2025
  • Provided expert bar and table service, utilizing 30 years of industry experience to handle high-volume shifts with poise and efficiency
  • Supported the wider team during busy events and functions while remaining fully capable of managing the bar or dining section solo during quieter periods
  • Maintained cellar standards by changing barrels and managing stock rotation (FIFO) to ensure product quality was never compromised
  • Consistently met hotel service standards, ensuring a welcoming atmosphere and a high-quality "perfect pour" for all residents and guests
Skills
stock rotationbarel changingcan work well on my owncan work well with otherstill and money handlingfast learner and pasonate about learning new skillslove on line training
Languages
English
Fluent
Education & Certifications
G.C.S.E. Passes

Achieved mainly C grades.

High Field Doorman Supervisor Course
Business courses

Completed multiple business courses to enhance professional development.

Other Experience
Poppins Restaurant
The New Inn
The Tall Ships
The Haywain
References available upon request.