{
  "$schema": "https://cvjson.com/schema/v1.json",
  "basics": {
    "name": "DEMETRIO BARROZO DELA ROSA JR.",
    "label": "IT Infrastructure Engineer",
    "summary": "IT Infrastructure Engineer with 13 years supporting IT infrastructure and managed services across US, APAC, and Australia. Skilled in Windows Server, Microsoft Azure, VMware, networking, and PowerShell automation. Seeking to leverage expertise in infrastructure management and cloud technologies to drive operational excellence.",
    "location": "Gonzales Street, Bonuan Boquig, Dagupan City, Pangasinan, Philippines, 2400"
  },
  "work": [
    {
      "company": "Modern Technologies Computer System",
      "position": "IT Infrastructure Engineer",
      "location": "San Pedro, Laguna, Philippines",
      "startDate": "2018-12",
      "endDate": "2026-08",
      "highlights": [
        "Provided L2/L3 infrastructure and technical support for international customers across the US and Australia, working within SLA and managed-service environments",
        "Administered and supported Windows Server, Active Directory, DNS, DHCP, and Group Policy environments",
        "Managed Microsoft 365 and Azure AD/Entra ID, including user accounts, group memberships, MFA, and access administration",
        "Administered Microsoft Intune for device compliance, application deployment, and security policies",
        "Managed RMM monitoring alerts covering CPU, memory, storage, network, and system health, performing proactive troubleshooting and remediation"
      ]
    },
    {
      "company": "Radiant Global Inc.",
      "position": "System Administrator",
      "location": "Quezon City, Metro Manila",
      "startDate": "2010-11",
      "endDate": "2018-11",
      "highlights": [
        "Provided infrastructure and technical support for a global APAC and EMEA user base",
        "Delivered L2 escalation support for complex Windows, Active Directory, VPN, firewall and network issues",
        "Administered Office 365, including mail flow, licensing, password administration, Teams and SharePoint permissions",
        "Administered VMware vSphere, including VM provisioning, snapshots and scheduled infrastructure maintenance",
        "Supported Active Directory, DNS, DHCP and Group Policy environments",
        "Assisted with firewall rule changes and VPN account configuration.",
        "Troubleshot branch-office connectivity issues and coordinated ISP escalations.",
        "Performed packet and latency analysis for network connectivity incidents.",
        "Supported RDP and secure remote-access environments.",
        "Managed ServiceNow and ConnectWise ticket queues while maintaining SLA requirements.",
        "Created SOPs covering remote troubleshooting, VPN configuration and printer deployment.",
        "Developed basic PowerShell scripts for repetitive user administration tasks.",
        "Supported network printers, drivers, queues and Windows printing services."
      ]
    },
    {
      "company": "Don Mariano Marcos Memorial State University",
      "position": "IT Instructor",
      "location": "Agoo, La Union",
      "startDate": "2007-11",
      "endDate": "2009-03",
      "highlights": [
        "Taught PC troubleshooting, hardware and software installation, networking, databases, data processing, and web development",
        "Provided instruction on computer applications, system administration, and technical problem-solving",
        "Developed lesson plans, training materials, curriculum activities, and research materials",
        "Supported students in practical computer and technology activities"
      ]
    },
    {
      "company": "National Radio School Institute of Technology",
      "position": "Technical Trainer",
      "location": "Perez Blvd., Dagupan City, Pangasinan",
      "startDate": "2003-04",
      "endDate": "2006-10",
      "highlights": [
        "Trained students in computer troubleshooting, hardware, networking, Windows, Linux, and Unix",
        "Taught basic electrical wiring, LED TV repair, monitor troubleshooting, and computer maintenance",
        "Prepared training materials, lesson plans, goals, and practical technical activities",
        "Provided hands-on technical instruction and troubleshooting guidance"
      ]
    },
    {
      "company": "Japan Circuit Technology Corporation",
      "position": "IT Engineer",
      "location": "Phase-4, EPZA, Rosario, Cavite",
      "startDate": "2000-07",
      "endDate": "2003-01",
      "highlights": [
        "Performed IT infrastructure troubleshooting, hardware and software installation, and system maintenance",
        "Supported wireless infrastructure, network administration, server management, and database systems",
        "Supported MS SQL Server, RDBMS, IT security, antivirus, and firewall management",
        "Worked with business applications including Tally ERP and SAP",
        "Supported software programming and application technologies including Visual Basic and Visual FoxPro",
        "Provided technical assistance and user support for hardware, software, and infrastructure issues.",
        "Trained users on newly installed hardware, software, and technology systems."
      ]
    }
  ],
  "education": [
    {
      "institution": "University of Pangasinan",
      "degree": "Bachelor of Science",
      "field": "Computer Engineering",
      "startDate": "1995",
      "endDate": "2000"
    }
  ],
  "skills": [
    "Windows Server",
    "Active Directory",
    "Microsoft Azure",
    "Microsoft 365",
    "PowerShell",
    "VMware ESXi",
    "Hyper-V",
    "Networking",
    "Firewall Configuration",
    "RMM Monitoring",
    "Backup and Disaster Recovery",
    "Incident Management",
    "DNS",
    "DHCP",
    "Group Policy",
    "Entra ID",
    "Intune",
    "VMware",
    "Firewalls",
    "VPNs",
    "Patch management",
    "Backup/DR",
    "PowerShell automation",
    "Exchange Online",
    "Exchange Hybrid",
    "SLA Support",
    "NinjaOne",
    "ConnectWise",
    "Datto",
    "N-able"
  ],
  "languages": [
    {
      "language": "English",
      "fluency": "Fluent"
    }
  ],
  "projects": [
    {
      "name": "Microsoft 365 / Exchange Migration",
      "highlights": [
        "Migrated approximately 1000 users from on-premises Exchange to Microsoft 365 across multiple regions.",
        "Supported hybrid coexistence, migration activities, testing and post-migration support."
      ]
    },
    {
      "name": "Firewall & VPN Standardization",
      "highlights": [
        "Standardized firewall and VPN configurations across 15 branch offices.",
        "Supported secure remote access and site-to-site connectivity."
      ]
    },
    {
      "name": "PowerShell Infrastructure Automation",
      "highlights": [
        "Developed reusable PowerShell scripts for user provisioning, mailbox auditing and license management.",
        "Reduced repetitive manual administration and improved operational consistency."
      ]
    },
    {
      "name": "Hyper-V Infrastructure Consolidation",
      "highlights": [
        "Supported migration of standalone servers into a consolidated Hyper-V environment.",
        "Improved infrastructure resource utilization and simplified server management."
      ]
    },
    {
      "name": "RMM & Proactive Infrastructure Monitoring",
      "highlights": [
        "Monitored customer infrastructure using RMM platforms and infrastructure monitoring tools.",
        "Investigated alerts involving system resources, storage, network connectivity and endpoint health.",
        "Performed proactive remediation before issues escalated to customers."
      ]
    }
  ],
  "certificates": [
    {
      "name": "Microsoft Certified Azure Administrator Associate",
      "issuer": "Microsoft",
      "date": "2024-07"
    },
    {
      "name": "Red Hat Certified Engineer (RHCE) - Red Hat Linux Enterprise 7",
      "issuer": "Red Hat",
      "date": "2018-10"
    },
    {
      "name": "Cisco Certified Network Associate (CCNA)",
      "issuer": "Cisco",
      "date": "2019-10"
    },
    {
      "name": "ITIL v4 – Information Technology Infrastructure Library",
      "issuer": "Axelos",
      "date": "2015-01"
    },
    {
      "name": "Microsoft Certified: Azure Administrator Associate",
      "date": "2024-07"
    },
    {
      "name": "Red Hat Certified Engineer (RHCE) – RHEL 7",
      "date": "2018-10"
    },
    {
      "name": "ITIL v4 Foundation",
      "date": "2015-01"
    },
    {
      "name": "VMware vSphere Administration Workshop"
    },
    {
      "name": "PowerShell Advanced Scripting for Automation"
    }
  ],
  "references": [
    {
      "name": "Nita Montefalco",
      "title": "HR Manager",
      "company": "Modern Technology Computer System",
      "email": "nitamontefalco@yahoo.com"
    },
    {
      "name": "Gerwin Castro",
      "title": "IT Project Manager",
      "company": "Radiant Global",
      "email": "gerwincastro98@yahoo.com"
    },
    {
      "name": "Nita Montefalco",
      "title": "HR Manager, Modern Technology Computer System",
      "email": "nitamontefalco@yahoo.com"
    },
    {
      "name": "Gerwin Castro",
      "title": "IT Project Manager, Radiant Global",
      "email": "gerwincastro98@yahoo.com"
    }
  ],
  "referencesMode": "show",
  "x-customSections": [
    {
      "name": "PROFESSIONAL STRENGTH",
      "items": [
        {
          "name": "Networking & Firewall Troubleshooting"
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        {
          "name": "L2/L3 Infrastructure Support"
        },
        {
          "name": "Virtualization"
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        {
          "name": "Managed Services / MSP Operations"
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        {
          "name": "Backup & Disaster Recovery"
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        {
          "name": "Customer-Focused Technical Support"
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        {
          "name": "PowerShell Automation"
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        {
          "name": "Root Cause Analysis"
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        {
          "name": "Technical Documentation"
        },
        {
          "name": "Proactive Monitoring & Remediation"
        },
        {
          "name": "SLA and Incident Management"
        },
        {
          "name": "Windows & Microsoft Infrastructure"
        },
        {
          "name": "Azure & Hybrid Cloud"
        },
        {
          "name": "Cross-Regional Customer Support"
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        {
          "name": "Microsoft 365 Administration"
        },
        {
          "name": "Independent Problem Solving"
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      ]
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  "availability": {
    "status": "open"
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  "ats": {
    "keywords": [
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      "Radiant Global Inc.",
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    "yearsOfExperience": 0,
    "seniority": "entry",
    "highestEducation": "Bachelor's"
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    "canonical": "https://livelink.cv/demetrio-barrozodelarosajr/cv.json",
    "lastModified": "2026-09-26T11:45:38.496Z",
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}