Deepak Thapa Chhetri
Food Service Supervisor
Dedicated professional with a strong foundation in food safety and quality control, adept at implementing HACCP principles and ensuring compliance with industry standards. Demonstrates exceptional skills in cash handling accuracy, supply chain understanding, and customer billing operations. Known for empathy towards customers and patience under pressure, effectively handling complaints while maintaining strong communication. Committed to enhancing operational efficiency through quality control monitoring and fostering a safe environment. Career goals include advancing expertise in supply chain management and quality assurance within the food industry.
0+
Years experience
0
Languages
0
Skills
Work Experience
Food Service Supervisor
Americana
Jan 2010 — PresentCurrent
- Coached and mentored staff, cultivating a collaborative and high-performing team environment
- Oversaw portion control practices, effectively reducing food costs while preserving quality standards
- Resolved customer complaints with professionalism, strengthening relationships and enhancing loyalty
- Delegated tasks strategically among staff, optimizing operational efficiency and workflow
- Addressed issues swiftly during shifts, minimizing service disruptions and maintaining customer satisfaction
- Ensured strict hygiene standards in the kitchen, achieving full health and safety compliance
- Delivered exceptional guest satisfaction through attentive, proactive, and responsive service
- Elevated customer satisfaction by guaranteeing consistent quality in food service delivery
- Streamlined cleaning processes, maintaining an impeccably organized and sanitary workspace
Skills
HACCP principlesCash handling accuracySupply chain understandingQuality control implementationFood safety awarenessComplaint handlingStrong communicationPatience under pressure
Education
Higher Secondary Education, Management
Shivapuri Higher Secondary School and College
Certificates
ServSafe Food Safety Certificate
National Restaurant Association
Menu Safe HACCP Level 3
TSI Quality Services
Languages
English
Intermediate
hindi
Intermediate
Arabic
Basic