{
  "$schema": "https://cvjson.com/schema/v1.json",
  "basics": {
    "name": "Dawn Beh",
    "label": "Administration | HR Support | Customer Service | Data Entry",
    "summary": "Experienced Administrative Professional with 17 years of experience in renovation and construction administration (2009-2026) , together\nwith earlier experience in construction sales coordination and HR administration. Recent salon experience includes online customer enquiries\nand appointment arrangements. Strong background in quotations, invoices, payment follow-up, general administration, work permit applications\nand employee documentation. Proficient in Microsoft Excel and Word . Seeking a Work From Home / Remote role in\nAdministration, HR Support, Data Entry or Online Customer Service.",
    "location": "Johor Bahru, Malaysia"
  },
  "work": [
    {
      "company": "Hair Salon",
      "position": "Online Customer Service / Salon Admin",
      "startDate": "2025",
      "current": true,
      "highlights": [
        "Handle online customer enquiries through WhatsApp and other communication channels, averaging 80 enquiries per week",
        "Reply to customers regarding basic enquiries about salon services, pricing, promotions and appointments",
        "Arrange and confirm customer appointments and assist with booking arrangements",
        "Follow up with customers when necessary regarding appointments",
        "Communicate with hairstylists and assist with appointment coordination"
      ]
    },
    {
      "company": "Renovation & Construction Company",
      "position": "Administration / HR Admin Support /Account Assistant ",
      "startDate": "2009",
      "endDate": "2025",
      "highlights": [
        "Handle daily administrative operations for the renovation and construction business",
        "Prepare and issue customer quotations and invoices and maintain related records",
        "Follow up with customers regarding outstanding payments and invoices",
        "Handle general office administration, company letters and business documentation",
        "Assist with work permit applications, renewals and related documentation",
        "Handle employee-related administrative matters and maintain staff records",
        "Coordinate with employees, customers, contractors and suppliers",
        "Use Microsoft Excel and Word for data entry, record keeping and document preparation"
      ]
    },
    {
      "company": "Health Supplement Company",
      "position": "HR Admin / Executive Assistant to Management",
      "startDate": "2001",
      "endDate": "2008",
      "highlights": [
        "Handle daily HR and administrative duties, including employee records and documentation",
        "Assist with staff attendance, leave records and general HR administration",
        "Prepare letters, documents, reports and confidential business correspondence",
        "Provide administrative and scheduling support to the company owner and management",
        "Coordinate meetings, follow-ups and day-to-day matters on behalf of management"
      ]
    },
    {
      "company": "Construction Company",
      "position": "Sales Co-ordinator",
      "startDate": "1997",
      "endDate": "2000",
      "highlights": [
        "Coordinate sales enquiries, customer follow-up and day-to-day sales administration",
        "Prepare and organise quotations, sales documents and related records",
        "Liaise with customers and internal teams to follow up on orders and requirements",
        "Maintain customer information and assist with general office administration"
      ]
    }
  ],
  "education": [
    {
      "institution": "",
      "degree": "",
      "highlights": [
        "Accounting Knowledge",
        "SPM "
      ]
    }
  ],
  "skills": [
    "Administrative Support",
    "Data Entry",
    "Record Management",
    "HR Administrative Support",
    "Online Customer Service",
    "Invoice Preparation",
    "Quotation Preparation",
    "Customer Enquiries",
    "Payment Follow-up",
    "Appointment Arrangement",
    "Work Permit Applications",
    "Microsoft Excel",
    "Microsoft Word",
    "Email Communication",
    "WhatsApp Communication",
    "Document Filing",
    "Organisation",
    "Remote Working",
    "WhatsApp Business"
  ],
  "languages": [
    {
      "language": "Mandarin",
      "fluency": "Fluent"
    },
    {
      "language": "English",
      "fluency": "Intermediate"
    },
    {
      "language": "Malay",
      "fluency": "Good"
    }
  ],
  "referencesMode": "on-request",
  "availability": {
    "status": "open"
  },
  "ats": {
    "keywords": [
      "Online Customer Service / Salon Admin",
      "Hair Salon",
      "Administration / HR Admin Support /Account Assistant",
      "Renovation & Construction Company",
      "HR Admin / Executive Assistant to Management",
      "Health Supplement Company",
      "Sales Co-ordinator",
      "Construction Company",
      "Administrative Support",
      "Data Entry",
      "Record Management",
      "HR Administrative Support",
      "Online Customer Service",
      "Invoice Preparation",
      "Quotation Preparation",
      "Customer Enquiries",
      "Payment Follow-up",
      "Appointment Arrangement",
      "Work Permit Applications",
      "Microsoft Excel",
      "Microsoft Word",
      "Email Communication",
      "WhatsApp Communication",
      "Document Filing",
      "Organisation",
      "Remote Working",
      "WhatsApp Business",
      "Mandarin",
      "English",
      "Malay",
      "Administration | HR Support | Customer Service | Data Entry"
    ],
    "yearsOfExperience": 30,
    "seniority": "lead",
    "highestEducation": "Bachelor's"
  },
  "verification": {
    "email": true,
    "platform": "freecv.org"
  },
  "i18n": {
    "primary": "en"
  },
  "meta": {
    "version": "1.2.2",
    "canonical": "https://livelink.cv/dawn-beh/cv.json",
    "lastModified": "2026-10-03T07:59:29.940Z",
    "generator": "FreeCV.org"
  }
}