Adaptable and organized professional with strong customer service skills and a collaborative team approach. Dedicated to improving customer satisfaction while driving operational efficiency.
San Andres Bukid, Manila, Philippines
0
Certifications
Work Experience
Messenger
PRINTERNET
Sep 2013 — PresentCurrentBuendia, Makati City
Deliver and pick up payments and items such as documents, packages, or legal papers.
Plan and navigate delivery routes using maps or route planning tools to ensure timely completion.
Maintain accurate records of deliveries, including recipient signatures, and any issues encountered.
Ensuring smooth operations and excellent customer service.
Cashier/Helper
REECE AUTO REPAIR SHOP
Mar 2012 — Nov 2012San Andres, Manila
Accepting payments via cash, checks, and digital payment methods, issuing receipts, and making change when necessary. Ensuring prices and quantities are correct.
Maintaining Accuracy: Balancing the cash register and documenting transactions.
Customer Service: Greeting customers, answering inquiries and providing product information.
Promotions and Loyalty Programs: Informing customers about discounts, ongoing promotions, and loyalty programs to enhance engagement.
Bagger
S.M. HYPERMARKET
Dec 2010 — Jan 2011Adriatico, Manila
Packing and Organizing Items: Place heavier items at the bottom and fragile items on top, sometimes separating cold items from non-perishable goods.
Customer Assistance: Help customers carry bags to their vehicles, load groceries, and answer questions about store products.
Store Maintenance: Maintain a clean and safe checkout area, clean spills, remove trash, and report safety hazards.
Sales Utility Clerk
SUPPLIES STATION INC., S.M. MANILA
Aug 2007 — Jan 2008Ermita, Manila
Stocking and Merchandising: Replenish shelves, organize product displays, and ensure items are properly labeled and visually appealing.
Customer Assistance: Help customers locate products, answer inquiries, and provide guidance on purchases.
Inventory Management: Conduct inventory checks, report stock shortages, and assist in receiving and organizing deliveries.
Education
Computer Programming (Undergraduate)
DATAMEX INSTITUTE OF COMPUTER TECHNOLOGY, MANILA
2004
SAN ANTONIO NATIONAL HIGH SCHOOL, MAKATI CITY
Apr 2003
Certifications
Belart Technical Institute, Pasig City
Computer Systems Servicing NC II (TESDA)
2026-03
Cisco Networking Academy
Digital Awareness
2026-02
Cisco Networking Academy
Using Computer and Mobile Devices
2026-02
Cisco Networking Academy
IT Customer Support Basics
2026-02
Cisco Networking Academy
Computer Hardware Basics
2026-02
Philippine Call Center Institute Inc, Makati City
Contact Center Services NC II (TESDA)
2022-07
CNC Business Process Services and Management Corp., Manila