David Verbruggen
Senior Agile Scrum Master Coach / Product Owner Coach
David is a Agile Scrum consultant with over 26 years of professional experience in IT. He has a technical profile and started his career as Developer (10 years) to evolve first to Business & Functional Analyst (10 years) roles and afterwards combining with Project Manager, Scrum Master/Agile Coach/Change Officer roles (6 years) Strong technical background and more than 15 years of expertise in team coaching, digital tooling, business & technical analysis, backlog management and transformation projects. Specialist in Team usage, configuration, administration and setup of digital tools like Jira – Confluence – Teams – Sharepoint – ServiceNow – TFS – Azure Devops – Whiteboards – Miro for improved Agile teamwork He is perfectly trilingual (Dutch, French and English). He is flexible open for both long and short term missions.
Kortrijk, Belgium x-quiz-it.be
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Languages
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Skills
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Certifications
Work Experience
Scrum Master / Product Owner Coach
- Introduced and coached digital best practices for Scrum & Agile, managing backlogs, dashboards, and reports
- Implemented continuous improvements (CI) using and configuring Jira & Azure DevOps for team
Scrum Master / Product Owner Coach
- Coached Agile & Scrum/Kanban practices for multiple teams and Product Owners within CISO & GDC
- Configured and trained teams on digital tooling including SharePoint, MS Teams, ServiceNow, MS Azure TFS
- Reported strategic Agile PKI improvement metrics and organized quarterly backlog and capacity planning
Scrum Master / Product Owner Coach
- Delivered expertise assignments to Fluvuis & J&J
- Applied Scrum framework, Scrum-of-Scrum, and Cops methodologies
Scrum Master / Product Owner Coach
- Assisted on SAP project delivery phase and interface integration testing with end users
- Documented defects and reported test results to PMO
- Performed data analysis with SQL queries for data quality monitoring
- Promoted efficient tool usage and minimal culture change
Trainer, Teacher, Consultant
- Taught .NET, Office 365, and SharePoint for beginners
- Coached students in Mathematics
- Built websites with WordPress
Scrum Master / Product Owner Coach
- Rolled out business software with changed policies for fire insurances
- Provided strategic and hands-on Agile coaching at team and tribe levels
- Facilitated digital transformation and stakeholder management
Scrum Master / Product Owner Coach
- Reinforced Scaled Scrum working for digital transformation projects
- Introduced Agile delivery and new ways of working
- Coached teams and Product Owners, managed stakeholders, and implemented change actions
- Project: Digital Transformation, reinforcing the Scaled Scrum working
- Project of Agile Delivery and introducing NWOW
- Project: Roll out business software with changed policies and conditions for fire insurances (IARD / BOAR)
- Strategic and hands-on Agile coaching on team levels and of tribe levels
- Facilitating Digital Transformation and new ways of working
- Coaching Teams and Product Owners
- Stakeholder management
- Implementing Improvement & Change actions
- Replacements of Agile consultants on critical path, dropping out of project.
Scrum Master / Agile PM / Release Train Engineer
- Coached teams in Agile practices to facilitate digital transformation
- Managed procurement and project scope for the eID-Security project
- Oversaw business requirements and product backlog in JIRA and Confluence
- Handled resource management and stakeholder engagement, ensuring budget control and invoicing
Scrum Master / Product Owner Coach
- Supported the business unit manager in project delivery and management
- Coached teams on digital transformation and Agile practices, enhancing workflows
Scrum Master / Product Owner Coach
- Facilitated digital transformation and Agile practices for the organization
- Conducted knowledge transfer from a departing program manager to a new hire
- Managed regulatory projects and updated the business case effectively
- Oversaw project delivery for Go-Live, ensuring all requirements were met
- Promoted Agile methodologies across teams
- Served as Scrum coach for the SOA / ESB team, enhancing team performance
Scrum Master / Product Owner Coach
- Provided B2C website training and IT assistance to a fellow freelancer
- Delivered development, analysis, and Scrum coaching
- Led courses and workshops on ITIL Foundation certification, Agile & Lean, and prepared for Agile Project Management Practitioner (DSDM) certification
Scrum Master / Product Owner Coach
- Managed daily operations of the web production team, including project planning and recruitment
- Coached team members in Agile practices and ensured quality assurance
- Oversaw development and maintenance of online, mobile, and land-based game portfolios
- Coordinated with remote development teams in India and Belgium to ensure project alignment
Scrum Master / Product Owner Coach
- Analyzed legacy systems for IAM/UAM security
- Managed product backlogs and prepared user stories
- Conducted architecture analysis for AS-IS versus TO-BE
- Led a POC project with SAML2 for security
- Utilized BPMN 2.0 to model internal governance and processes
- Handled project budgeting, planning, and workload estimation
- Served as Scrum coach for the team using JIRA
- Provided technical support to the internal PMO
- Methodology & Technologies: People Management, Scrum framework, Scrum-of-Scrum, Cops, IAM, UAM, Belgian Privacy Law Compliance, Identity Provisioning system, User access management system, ABAC/RBAC Security model, Certificates, PKI infrastructure, electronic ID card, SSL, Encryption & cryptography, signed messages, SAML, OAuth, UML, Sparx Enterprise Architect, Oracle, ERD, Data Object Models, SQL, stored procedures, ESB, SOA & web-services, BPMN 2.0, JAVA, SOA, SOAP-UI, Scrum, Jira, Confluence, Gliffy, Tempo, eDraw
Scrum Coach / Release Manager
- Managed the process and artifacts for new releases and versions
- Improved the ALM and release process
- Provided Scrum coaching
- Methodology & Technologies: SCRUM, GIT, JIRA, C#.NET, SQL
Scrum Coach / Project Manager
- Managed internal security department projects for all applications, including IDP and provisioning
- Responsible for micro-planning, accurate estimations, and feasibility studies
- Facilitated testing and UAT for various projects
- Methodology & Technologies: People Management, Scrum framework, Enterprise Architect, Excel, Scrum template, Archi (Archimate modeling tool), SQL, stored procedures, ESB, IDP, IAM, UAM, Federation, AD, PKI, SECURITY, LDAP, SSO, ADFS, STS, provisioning, SOA, web-services, Certificates, PKI infrastructure, SSL, Encryption & cryptography
Scrum Coach / Project Manager / Analyst
- Assisted senior project management with stakeholders including business analysts, DBAs, architects, and technical leads
- Documented architecture for AS-IS and TO-BE
- Estimated workloads and reviewed business analysis
- Created new data models for frontend applications and backend databases
- Quality reviewed deliverables and development processes across various systems
- Methodology & Technologies: People Management, Scrum framework, JIRA, Tempo, Gliffy, Balsamiq, eDraw, Enterprise Architect (DFD, ERD), Archi (Archimate modeling tool - TOGAF), PERT workload estimation, JIRA, Power Designer, ESB, AS400 systems, DB2, Mainframes, C#.NET, SOA, SQL, stored procedures
Junior Project Manager / Analyst / Senior Consultant ETL Scripting
- Conducted ETL analysis and scripting for campaign management and BI
- Supported various small projects related to ETL deliverables for the Campaign Management Tool (CMT)
- Methodology & Technologies: SCRUM, Toad for Oracle, Oracle 11g, PL/SQL scripting, Unix Korn shell scripting, MS-DOS scripting, SQL
Business - Functional Analyst / Architect / Technical Consultant
- Defined, designed, implemented, built, tested, and deployed a new WCF Service for client creations
- Methodology & Technologies: SCRUM, Toad for Oracle, Visual Studio 2010 Professional, WCF tools, Subversion, Oracle 11g, LinQ, Unit testing in Visual Studio, ADO.Net 4, Oracle stored procedures (PL/SQL), ODT.NET, Microsoft Enterprise Library 4.0, SOA architecture, E Commerce, Microsoft Visio (UML), Enterprise Architect (UML), Archimate, DB schema (ERD), SQL, stored procedures, XML/SOAP with WCF, ESB
Business - Functional Analyst (Microsoft CRM Dynamics Integration)
- Conducted business analysis for CRM Dynamics and ETL mappings
- Facilitated meetings and workshops with business and IT
- Documented business knowledge, processes, and new solution architecture
- Wrote documentation and ERD data model diagrams for the future solution
- Methodology & Technologies: SCRUM, Microsoft CRM Dynamics, DB schema, Excel, Microsoft Visio (UML), Enterprise Architect (UML), DB schema (ERD), SQL Server, SQL
Junior Project Manager / Analyst / Senior Consultant .NET
- Defined, designed, implemented, built, tested, and deployed a new synchronization service for 4 back-offices
- Organized UAT and provided operation and production support
- Served as a technical writer for manuals, maintenance, and installation documentation
- Methodology & Technologies: Oracle 11g, Toad, Visual Studio 2008+2010, GIT, Serena, Winmerge, Tortoise, Microsoft Visio, C#3.0, ADO.NET, Clarify, SQL Server, ADO.NET, Oracle PL/SQL, Microsoft Visio (UML), Enterprise Architect (UML), DB schema, SQL, stored procedures, Excel, XML, AS400 systems, DB2, Mainframes, C#.NET combined with PL/SQL (senior level), SQL, and stored procedures
Product Manager CCI / Product Owner
- Prepared libraries of the secure middleware framework for 64-bit compliance, written in C++
- Set up a new unit testing framework (Win/Linux/Aix) and wrote problem/bug/risk reports
- Advised on possible future innovative tools and internal improvements
- Participated in Lean Six Sigma workshops and created reports on the unit testing framework
- Methodology & Technologies: LEAN, Bash shell, Visual Studio 2005, GIT, Winmerge, Redhat Linux Server on VMWare, GNU make scripts, Tortoise, Microsoft Visio, Lean, Enterprise Architect, SQL
Senior Developer / Functional - Technical Analyst
- Conducted bug fixing, incident resolution, and maintenance on back-end systems using C++
- Managed build and release processes for source code
- Implemented new change requests for the business
- Methodology & Technologies: SCRUM, Visual Studio, Winmerge, Microsoft Visio, Edraw, SVN, Oracle(SQL), Roguewave/SourcePro, Enterprise Architect, SQL, stored procedures
Senior Developer / Functional - Technical Analyst
- Conducted reverse-compare-merge engineering on 3 different code versions to create a new workable build
- Audited existing C++ code and diagnosed issues in the prototype application
- Methodology & Technologies: Visual Studio, Winmerge, Team Foundation Server, .NET compact framework
Senior Developer / Functional - Technical Analyst
- Refactored a C++ application and designed a middleware component in the R&D division
- Set up a unit testing framework
- Methodology & Technologies: Visual Studio, Winmerge, Clear Case, SQL, .NET compact framework
Senior Developer / Technical Analyst
- Developed an automated C++ deployment tool (RAT) and ensured Vista compliance
- Managed build and release processes for the new application
- Developed a C#.NET translation service for the Forensic Institute Nederland
- Installed a Visual SourceSafe Server for code management
- Methodology & Technologies: Visual Studio, Winmerge, Visual SourceSafe, SQL Server, VMWare server (domain controller + application server) and client, C#2.0, ADO.NET, SQL
Senior Developer / Functional - Technical Analyst
- Developed a secure client-side authentication tool in C# for stockyard management
- Created a secure server-side authentication program in C++ for authentication management
- Analyzed and audited Fortran code on VMS and migrated applications from Fortran to C++
- Methodology & Technologies: Visual Studio 2003, Visual Source Safe, C#2.0, ADO.NET, SQL, Roguewave/SourcePro, XML
Senior Developer / Functional - Technical Analyst CRM Clarify Amdocs
- Customized Clarify forms and implemented new RFCs for the business
- Wrote Oracle scripts and facilitated meetings with business and IT
- Methodology & Technologies: Clarify, Oracle PL/SQL, Toad
Skills
Agile & Scrum MasteryTeam CoachingJira / Confluence / Azure DevOpsBacklog & Release ManagementDigital Tooling Setup & GovernanceBusiness & Technical AnalysisLean/Agile Transformation & ChangeRisk, Issue & Compliance Management
Certifications
Certified Green Belt - Lean Six Sigma
Certified Agile Project Management (DSDM framework)
Certified Scrum Product Owner CPO
Certified Scrum Master CSM
Certified Lean Change Agent CLCA
Certified Prince2 Practitioner
Certified Large Scale Scrum Practitioner CLP
Microsoft Dynamics CRM Applications
Microsoft Dynamics CRM Customization and Configuration
Advanced .NET Debugging
VB.NET Foundations
Languages
Dutch
Native
French
Fluent
English
Fluent
INTERESTED AND FAN OF
RECENT TRAININGS AND CERTIFICATES on LINKEDIN
- Linkedin Certifications
- Agile at Work: Planning with Agile User Stories
- Agile Project Management with Jira Cloud: 1 Projects, Boards, and Issues
- Agile Project Management with Jira Cloud: 2 Lean and Agile Processes
- Agile Project Management with Jira Cloud: 3 Advanced Topics
- Atlassian IT Service Management (ITSM) Professional Certificate
- Mistakes to Avoid in Agile Project Management
- ISACA Certified in Risk and Information Systems Control (CRISC) Cert Prep
- Microsoft Power Apps Essential Training: Beyond the Basics (2020)
- Certified Atlassian Agile Project Management Professional
- Microsoft Dynamics 365: The Basics
- IT Service Desk: Service Management
- Stakeholder Communication Strategies that Stick
- Machine Learning with scikit-learn
- Complete Guide to Python Fundamentals for MLOps
RECENT TRAININGS AND CERTIFICATES on Pluralsight.com
- https://app.pluralsight.com/profile/david-verbruggen
KERN SKILLS ( See also : ANNEX - DETAILS PROFILE )
- Agile & Scrum Mastery • Teamcoaching
- Jira / Confluence / Azure DevOps (Admin)
- Backlog & Release Management
- Digital Tooling Setup & Governance
- Business & Technical Analysis
- System Integration & Data Migration
- Lean/Agile Transformation & Change
- Risk, Issue & Compliance Management
- Trilingual (NL/FR/EN)
TOOL STACK
- Jira (Admin), Confluence (Admin), Azure DevOps, ServiceNow, SharePoint, MS Teams, Miro, Lucidchart, Diagrams.net, SQL (Oracle, MySQL, PostgreSQL, MS SQL), Git/GitHub, BPMN, UML, Python, C#, Java, C++, Docker, API Specs (OpenAPI/Swagger), Power BI.
References available upon request.