Daniel Jackson

Business Development Manager

Senior telecommunications and business development executive with over 30 years of experience driving growth, building strategic client relationships, and delivering technology solutions across the telecommunications and ICT sectors. Recognised as an industry specialist with expertise in business development, network infrastructure, unified communications, managed services, and strategic leadership. A proven commercial leader with strong governance experience as a Board Member of Darkinjung Local Aboriginal Land Council, known for delivering sustainable business outcomes through strategic thinking, stakeholder engagement, and operational excellence. Seeking a senior leadership or business development role where extensive industry expertise can drive organisational growth and success.

[email protected] 0410122122 4 Capital Terrace Bolwarra Heights NSW 2330
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Skills
Work Experience
Board Member
Darkinjung Local ABORIGINAL LAND COUNCILWyong
Sep 2023 — Present
  • Guide strategic direction and governance to fulfil the council’s mission advocating for Aboriginal community rights and wellbeing
  • Advance Community Land and Business Plan balancing economic opportunities with cultural preservation
  • Ensure legal, regulatory, and ethical compliance, safeguarding transparency and accountability
  • Oversee financial management to efficiently use resources and position council for long-term success
  • Advocate for community interests with government bodies, local stakeholders, and organizations
  • Promote cultural leadership ensuring initiatives respect Aboriginal values and heritage
Agency Sale Manager
Techbuy AustraliaNewcastle and Central Coast
Feb 2023 — Present
  • Develop and manage strategic relationships with business clients, delivering tailored telecommunications, managed IT, print management, audiovisual, cloud, and connectivity solutions across a diverse range of industries
  • Identify, qualify, and secure 5-10 new business opportunities through proactive business development, consultative sales, networking, and referral partnerships, consistently building a sustainable sales pipeline
  • Provide end-to-end account management, from initial client engagement and solution design through to contract negotiation, implementation, and ongoing relationship management, ensuring high levels of customer satisfaction
  • Collaborate closely with technical specialists and delivery teams to design integrated technology solutions for over 100 clients, including business phone systems, NBN connectivity, SIP services, managed print, and unified communications that align with clients’ operational objectives
  • Operate as an independent agency representative, managing all aspects of business development, client engagement, commercial negotiations, and revenue generation while maintaining a strong focus on long-term partnerships and business growth
Senior Business Development Manager
Cussin CommunicationsHamilton
Mar 2022 — Feb 2023
  • Identify and capitalise on new business opportunities, driving significant revenue growth and customer retention
  • Build and maintain strong client relationships delivering tailored solutions enhancing satisfaction and loyalty
  • Develop and implement sales strategies leveraging market analysis and competitive positioning
  • Collaborate with cross-functional teams to streamline processes and improve service delivery by 50%
  • Negotiate effectively to foster partnerships contributing to long-term success
Senior Business Development Manager
Optus Business HubBennett's Green
Apr 2021 — Mar 2022
  • Enhanced customer relationships and drove business growth in telecommunications sector
  • Identified and pursued new opportunities increasing revenue and customer satisfaction
Dealer Partner and Account Manager
Central TelecomsWest Gosford
May 2017 — Mar 2021
  • Built and nurtured customer relationships driving sales and brand growth in start-up environment
  • Managed a diverse portfolio of over 100 accounts exceeding sales targets and fostering long-term partnerships
  • Collaborated with cross-functional teams to optimise service delivery and implement marketing initiatives
  • Utilised data-driven insights to inform strategies increasing market presence and customer loyalty
Senior Sales Associate and SMB Business Guru
Optus WorldLake Haven and Beresfield
Jan 2015 — Apr 2017
  • Drove sales growth across multiple locations by delivering tailored telecommunications solutions
  • Managed diverse customer interactions ensuring high satisfaction and retention
  • Trained and mentored team members enhancing sales techniques and product knowledge
  • Leveraged market insights to identify growth opportunities increasing market share and revenue
Account Manager & Tele-Sales Manager
GalaxyNet Pty Ltd & Planet TelNorth Sydney
Sep 2013 — Jan 2015
  • Developed and maintained strong client relationships delivering tailored business and residential solutions
  • Led tele-sales teams implementing strategies enhancing performance and increasing sales
  • Analysed market trends and customer feedback to improve product offerings and customer experience
  • Exceeded sales targets contributing to overall business growth
Multi Site Store Manager and Area Manager
AllphonesCentral Coast and Newcastle
Dec 2004 — Jan 2015
  • Managed multiple retail locations driving operational excellence and sales performance
  • Developed and implemented sales strategies optimising inventory and maximising profitability by 75%
  • Mentored staff promoting professional development and fostering positive team culture
  • Leveraged market insights to inform business decisions and drive growth
Skills
business developmentnetwork infrastructureunified communicationsmanaged servicesstrategic leadershiptelecommunicationsICT sectorsgovernancestakeholder engagementoperational excellencetechnology solutionsconsultative salesaccount managementsolution designcontract negotiationimplementationrelationship managementintegrated technology solutionsbusiness phone systemsNBN connectivitySIP servicesmanaged printsales strategiesmarket analysiscompetitive positioningservice deliverynegotiationcustomer retentionmarketing initiativesdata-driven insights
References available upon request.
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