Corlia De Jager

Branch Manager | Operations Leader | Sales & Team Development

Experienced Branch Manager and Sales & Operations Leader with a strong background in branch operations, sales growth, team leadership, recruitment, training, customer service, compliance, fleet coordination and strategic planning. Proven ability to lead large sales teams, improve service delivery, support revenue growth and align operations with organisational objectives. Experienced in Business Administration, accounting up to Trial Balance and Income Statements, training on accounting programmes, and Microsoft Office, Pastel, Pastel Evolution, SAP, IQ Retail and ERP systems.

Windhoek
0+
Years experience
0
Languages
0
Skills
Work Experience
Sales Manager
NAMBOB Funeral SolutionsWindhoek
Nov 2023 — Present
  • Led daily branch operations, ensuring quality standards and strong client service
  • Managed staff performance, training and mentorship to strengthen team capability and productivity
  • Facilitated recruitment, candidate selection and employee onboarding
  • Monitored attendance, leave, overtime and performance
  • Oversaw fleet operations, safety compliance and company procedures
  • Developed maintenance schedules, contributing to a 35% reduction in vehicle downtime
  • Analysed fleet utilisation to identify cost-saving and efficiency opportunities
  • Conducted monthly compliance checks
  • Oversaw inventory records and timely reordering
  • Coordinated with senior management on branch objectives, strategic planning, growth and expansion
  • Mentored junior staff and promoted professional development
  • Managed branch petty cash usage and submissions
  • Improved client satisfaction by 20% through improved service quality and branch operations
Sales & Financial Administrator
Namib Prefab BuildingsSwakopmund
Dec 2020 — Oct 2023
  • Handled quotations, sales, rentals
  • Administered accounting finance and investments of entire operation (3x companies)
  • Reviewed financial and tax related processes. All NAMRA functions
  • Reviewed financial and tax related processes
  • Conducted Pastel training
  • Monitored fleet
  • Oversaw long-term budgetary planning and cost management
  • VAT Auditing
  • HR / Payroll
  • Reason for leaving the employment - Relocated to Windhoek
Area Sales Manager
Avon Justine (PTY) LTDWindhoek
Apr 2016 — Dec 2020
  • Developed and executed strategic sales plans across Windhoek, achieving a 15% increase in annual revenue
  • Led 3,500 sales representatives and 210 Sales Leaders to consistently exceed sales targets
  • Conducted market analysis to identify new business opportunities
  • Monitored sales performance and prepared reports for senior management
  • Managed recruitment, training and development of a large sales force
  • Implemented sales performance measurement systems and incentive programmes
  • Provided regular sales reporting to upper management
  • Supported target achievement through coaching, performance monitoring and strategic planning
  • Reason for leaving employment - position became redundant in Namibia
Operations Manager
Walvis Bay Ship Chandlers (now known as DARON)Walvis Bay
Jan 2014 — Mar 2016
  • Managed staff (Operations department & Warehouse)
  • Designed and implemented inventory management protocols, cutting stock discrepancies by 70%
  • Built strong supplier relationships to negotiate favorable terms, lowering procurement costs by 27%
  • Delivered comprehensive training programs for 15 staff members, enhancing service quality and compliance
  • Monitored sales and financial performance, prepared reports for Senior Management
  • Training of Sales Team and Warehouse staff (accounting systems implementation to IQ Retail)
  • Managed procurement and logistics for 30+ client vessels, ensuring on-time delivery of critical supplies
Skills
Branch Operations ManagementSales StrategyTeam LeadershipRecruitment and TrainingPerformance ManagementCustomer ServiceBusiness AdministrationAccountingStrategic PlanningComplianceFleet OperationsInventory ManagementBranch & Operations ManagementSales Strategy & GrowthRecruitment & TrainingReporting & AnalysisCoaching & Mentoring
Education
Master of Business Administration
UNISA
Feb 2023 — Present
Labour Relations Management
ONLINE STUDY
Mar 2021 — Sep 2022
Supply Chain Management
Coursera
Feb 2020 — May 2020
SAP Train-the-trainer
SAP Institute
May 2014 — Jun 2014
Bachelor of Business Administration
UNISA
Mar 2002 — Apr 2007
Paramedic Qualification
MedRescue International
Sep 1996 — Mar 1999
References
Jacqui Bruys
Director · NAMBOB Funeral Solutions
Director
+264 81 205 5972
Henning du Plessis
Manager/Owner · WBSC
Former Manager
+26481 127 5272
Annzu Potgieter
Regional Manager · AVON
Former Manager
+26481 242 4726
Languages
English
Native
Afrikaans
Native
German
Fluent
Systems & Software
Microsoft Office

Proficient

CRM & Power Bi

Proficient

Pastel Evolution

Proficient

SAP

Proficient

IQ Retail

Proficient

ERP Systems

Proficient

Training / Accounting Expertise
Trainer on accounting programmes, supporting users through practical system training and application.
Business Administration training and knowledge transfer.
Accounting knowledge and training up to Trial Balance and Income Statements.
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