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  "basics": {
    "name": "COMFORT ESSIEN",
    "label": "Sales Representative | Customer Support | Social Media & Community Engagement",
    "image": "https://freecv.org/i/avatars/dd1eaf47-c8fe-40c3-99b5-de2a884dece2/avatar.webp?t=1783349861860",
    "summary": "Customer-focused professional with experience in sales, customer support, social media management, and community engagement. Skilled in building strong customer relationships, resolving inquiries, and delivering exceptional customer experiences that drive customer retention and satisfaction. Adept at communication, problem-solving, and managing customer interactions in fast-paced environments. Passionate about providing seamless support and contributing to organizational growth through excellent service delivery.",
    "location": "Uyo, Akwa Ibom State, Nigeria"
  },
  "work": [
    {
      "company": "Rotaract E-Club of Ibom Cosmopolitan",
      "position": "Social Media Manager",
      "startDate": "2025",
      "current": true,
      "highlights": [
        "Manage the club's social media platforms and digital communications.",
        "Create and publish content to improve audience engagement and visibility.",
        "Promote community service initiatives, projects, and club activities",
        "Support stakeholder engagement and public communication efforts."
      ]
    },
    {
      "company": "Christ The King Global Service",
      "position": "Sales Assistant",
      "startDate": "2017",
      "endDate": "2018",
      "highlights": [
        "Assisted with customer account records and sales tracking through systematic organization",
        "Supported daily sales activities and customer order processing, ensuring smooth workflow",
        "Maintained organized transaction records and managed inventory coordination",
        "Built strong relationships with wholesale customers, aiding in purchase decisions"
      ]
    },
    {
      "company": "Westend Oasis Hotel",
      "position": "Sales Representative",
      "startDate": "2024",
      "endDate": "2025",
      "highlights": [
        "Offered consumer goods packages to corporate and individual clients",
        "Promoted hotel services to prospective and walk-in clients",
        "Engaged customers, answered inquiries, and supported service upselling",
        "Maintained positive customer relationships and customer satisfaction"
      ]
    },
    {
      "company": "Settlepath Solutions",
      "position": "Sales Representative",
      "startDate": "2026-03",
      "current": true,
      "highlights": [
        "Engage prospective clients and provide information on services",
        "Respond to customer inquiries and maintain client relationships",
        "Conduct follow-ups and provide support throughout customer processes",
        "Maintain customer records and contribute to business growth",
        "Deliver excellent customer experience through effective communication"
      ]
    }
  ],
  "education": [
    {
      "institution": "Akwa Ibom State University",
      "degree": "Bachelor of Science",
      "field": "Genetics and Biotechnology",
      "startDate": "2020",
      "endDate": "2024"
    },
    {
      "institution": "UwakmfonAbasi International School",
      "degree": "Senior Secondary School Certificate",
      "startDate": "2012",
      "endDate": "2017"
    }
  ],
  "skills": [
    "Sales & Customer Relationship Management",
    "Customer Support & Customer Service Excellence",
    "Communication and Persuasion Skills",
    "Lead Engagement & Sales Conversion",
    "Social Media Management",
    "Content Creation & Writing",
    "Digital Marketing Fundamentals",
    "Problem Solving & Attention to Detail"
  ],
  "languages": [
    {
      "language": "English",
      "fluency": "Fluent"
    },
    {
      "language": "Ibibio",
      "fluency": "Native"
    }
  ],
  "referencesMode": "on-request",
  "availability": {
    "status": "open",
    "sponsorship": false
  },
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      "Rotaract E-Club of Ibom Cosmopolitan",
      "Sales Assistant",
      "Christ The King Global Service",
      "Sales Representative",
      "Westend Oasis Hotel",
      "Settlepath Solutions",
      "Genetics and Biotechnology",
      "Sales & Customer Relationship Management",
      "Customer Support & Customer Service Excellence",
      "Communication and Persuasion Skills",
      "Lead Engagement & Sales Conversion",
      "Social Media Management",
      "Content Creation & Writing",
      "Digital Marketing Fundamentals",
      "Problem Solving & Attention to Detail",
      "English",
      "Ibibio"
    ],
    "yearsOfExperience": 10,
    "seniority": "lead",
    "highestEducation": "Bachelor's"
  },
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    "email": true,
    "platform": "freecv.org"
  },
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    "lastModified": "2026-07-06T15:21:14.147Z",
    "generator": "FreeCV.org"
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}