COMFORT ESSIEN
Sales Representative | Customer Support | Social Media & Community Engagement
Customer-focused professional with experience in sales, customer support, social media management, and community engagement. Skilled in building strong customer relationships, resolving inquiries, and delivering exceptional customer experiences that drive customer retention and satisfaction. Adept at communication, problem-solving, and managing customer interactions in fast-paced environments. Passionate about providing seamless support and contributing to organizational growth through excellent service delivery.
0+
Years experience
0
Languages
0
Skills
Work Experience
Social Media Manager
Rotaract E-Club of Ibom Cosmopolitan
2025 — PresentCurrent
- Manage the club's social media platforms and digital communications.
- Create and publish content to improve audience engagement and visibility.
- Promote community service initiatives, projects, and club activities
- Support stakeholder engagement and public communication efforts.
Sales Assistant
Christ The King Global Service
2017 — 2018
- Assisted with customer account records and sales tracking through systematic organization
- Supported daily sales activities and customer order processing, ensuring smooth workflow
- Maintained organized transaction records and managed inventory coordination
- Built strong relationships with wholesale customers, aiding in purchase decisions
Sales Representative
Westend Oasis Hotel
2024 — 2025
- Offered consumer goods packages to corporate and individual clients
- Promoted hotel services to prospective and walk-in clients
- Engaged customers, answered inquiries, and supported service upselling
- Maintained positive customer relationships and customer satisfaction
Sales Representative
Settlepath Solutions
Mar 2026 — PresentCurrent
- Engage prospective clients and provide information on services
- Respond to customer inquiries and maintain client relationships
- Conduct follow-ups and provide support throughout customer processes
- Maintain customer records and contribute to business growth
- Deliver excellent customer experience through effective communication
Skills
Sales & Customer Relationship ManagementCustomer Support & Customer Service ExcellenceCommunication and Persuasion SkillsLead Engagement & Sales ConversionSocial Media ManagementContent Creation & WritingDigital Marketing FundamentalsProblem Solving & Attention to Detail
Education
Bachelor of Science, Genetics and Biotechnology
Akwa Ibom State University
Senior Secondary School Certificate
UwakmfonAbasi International School
Languages
English
Fluent
Ibibio
Native
References available upon request.