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  "basics": {
    "name": "Chris Jones",
    "summary": "Reliable, customer-focused, and hardworking individual with a strong commitment to providing excellent service in a fast-paced retail environment. Skilled at working collaboratively with team members, maintaining a clean and organized workspace, and handling tasks efficiently while paying close attention to detail. Quick to learn new procedures, adaptable to changing priorities, and dedicated to creating a positive shopping experience for every customer. Known for a strong work ethic, dependability, and a willingness to take on new responsibilities to support team success.",
    "location": "Oshawa, Ontario, Canada"
  },
  "work": [
    {
      "company": "Dealer-FX",
      "position": "Junior Systems Administrator",
      "location": "Markham, ON",
      "startDate": "2021-07",
      "endDate": "2023-05",
      "highlights": [
        "Provisioned user accounts, disabled accounts, created group policies, and",
        "performed password resets in Active Directory",
        "Provisioned accounts in Google Admin",
        "Set up and configured Forticlient VPN",
        "Set up and configured laptops",
        "Diagnosed and replaced faulty hardware",
        "Troubleshot and resolved end user computer issues",
        "Set up and resolved printer issues",
        "Set up and configured zoom rooms and signage",
        "Set up wireless access points"
      ]
    },
    {
      "company": "Jones Tech Repair",
      "position": "Computer Technician",
      "location": "Bowmanville, ON",
      "startDate": "2020-09",
      "endDate": "2021-09",
      "highlights": [
        "Built custom gaming computers",
        "Overclocked CPU, GPU, and RAM",
        "Troubleshot and repaired personal computers",
        "Troubleshot and repaired network infrastructure",
        "Installed operating systems",
        "Tested and replaced hard drives",
        "Recovered deleted files"
      ]
    },
    {
      "company": "Nurse Chevrolet Cadillac",
      "position": "Automotive Technician",
      "location": "Whitby, ON",
      "startDate": "2016-05",
      "endDate": "2017-09",
      "highlights": [
        "Diagnosed and repaired mechanical issues using advanced diagnostic tools and equipment",
        "Performed routine maintenance services, ensuring vehicles met safety standards and manufacturer specifications",
        "Conducted thorough inspections to identify potential problems before they escalated into costly repairs",
        "Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness",
        "Changed, rotated, and balanced tires on different types of vehicles"
      ]
    },
    {
      "company": "Sobeys Distribution Centre",
      "position": "Order Picker",
      "location": "Whitby, ON",
      "startDate": "2004-01",
      "endDate": "2005-08",
      "highlights": [
        "Operated pallet jacks and forklifts to efficiently transport products within warehouse",
        "Picked and packed orders accurately",
        "Performed proper lifting and handling techniques to maintain safe working environment"
      ]
    },
    {
      "company": "Petcetera",
      "position": "Stocker",
      "location": "Ajax, ON",
      "startDate": "2001-01",
      "endDate": "2003-10",
      "highlights": [
        "Stocked and organized merchandise according to store layout and inventory guidelines",
        "Assisted customers in locating products, enhancing overall shopping experience",
        "Collaborated with team members to maintain cleanliness and organization of sales floor",
        "Answered customer questions and provided detailed product information"
      ]
    }
  ],
  "education": [
    {
      "institution": "Mohawk College of Applied Arts And Technology",
      "degree": "Certificate",
      "field": "Cybersecurity",
      "startDate": "2022",
      "endDate": "2023",
      "highlights": [
        "Computer Forensics and Investigation",
        "Wireless and Mobile Device Security",
        "Ethical Hacking and Network Defense",
        "IT Security Policies",
        "Legal and Ethical Issues in IT Security",
        "Operating Systems Security - Windows and Linux",
        "Mobile Application Security Design",
        "Network Security and Penetration Testing",
        "Linux, Firewalls and VPNs",
        "Hacker Techniques, Tools, and Incident Handling"
      ]
    },
    {
      "institution": "Centennial College",
      "degree": "Certificate",
      "field": "Automotive",
      "startDate": "2011",
      "endDate": "2014",
      "highlights": [
        "Workplace safety",
        "Basic tools and fasteners",
        "Basic electrical and electronics",
        "Fundamental steering and suspension systems",
        "Hydraulic brake systems",
        "Advanced steering/suspension",
        "Hybrid and alternative fuel vehicles",
        "Heating, ventilation, and air conditioning (HVAC) systems",
        "Drivetrains",
        "Engine systems",
        "Fuel and ignition management",
        "Emission control systems",
        "Vehicle management systems"
      ]
    },
    {
      "institution": "Cybrary",
      "degree": "No Degree",
      "field": "Information Technology",
      "startDate": "2019",
      "endDate": "2019",
      "highlights": [
        "CompTIA Security+",
        "Intro to Infosec",
        "CompTIA Fundamentals",
        "CompTIA A+"
      ]
    },
    {
      "institution": "Pine Ridge Secondary School",
      "degree": "High School Diploma",
      "endDate": "2014"
    }
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    "Inventory Management",
    "Technical Support",
    "Team Collaboration",
    "Problem Solving",
    "Retail Operations",
    "Sales Assistance",
    "Computer Hardware",
    "Windows",
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    "Active Directory",
    "Office 365",
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    "Tire installation"
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  "languages": [
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      "language": "English",
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  "interests": [
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    "Video Gaming",
    "Hands-On Work",
    "Auto Repair",
    "Watching Movies and TV Shows"
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    "highestEducation": "Diploma"
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