Charlie Hawley

Fashion Marketing and Promotion Student

I am a motivated, hard-working professional with a strong record of delivering high-quality work, I approach every task with diligence, accuracy, and enthusiasm, and I bring a versatile and adaptable mindset to fast-changing environments. Known for being results-driven and proactive, I work efficiently both independently and as a collaborative member of a team.

London, UK
LinkedIn
0
Years experience
Work Experience
Food & Beverage Supervisor
The Cheltenham TrustCheltenham, Gloucestershire
Aug 2025 — Present
  • Promoted to Food & Beverage Supervisor in recognition of strong performance, leadership and customer service
  • Supervise food and beverage operations across concerts, festivals, weddings and large-scale functions with up to 1,000 guests
  • Lead bar and service teams during high-volume events, coordinating staff and maintaining efficient customer service
  • Train and mentor new and existing colleagues across bar, barista and customer service operations
  • Oversee wedding and banqueting service alongside catering and front-of-house teams
  • Manage customer complaints, refunds and incidents professionally, including situations requiring security support
  • Take responsibility for venue operations, problem-solving and decision-making when working independently
  • Complete operational duties including till reconciliation, stock management, keg changes and gas cylinder changes
Food & Beverage Assistant
The Cheltenham TrustCheltenham, Gloucestershire
Jun 2024 — Present
  • Deliver food and beverage service across concerts, weddings, conferences, festivals and community events
  • Provide professional customer service in fast-paced environments, including events with more than 1,000 attendees
  • Trained and experienced across bar, barista and food-service operations
  • Regularly work at major events including Cheltenham Literature Festival, Science Festival and Music Festival
  • Support wedding and banqueting service, coordinating with catering and front-of-house teams
  • Process customer payments accurately using point-of-sale systems
  • Respond to customer queries and concerns professionally while maintaining high service standards
Food Server
The Exmouth ArmsCheltenham, Gloucestershire
Aug 2024 — May 2025
  • Provided friendly and efficient front-of-house service within a busy hospitality environment
  • Welcomed and seated guests, took food and beverage orders, and delivered attentive table service
  • Managed multiple tables simultaneously while maintaining high standards during busy service periods
  • Processed customer payments accurately using point-of-sale systems
  • Communicated effectively with kitchen and bar teams to ensure orders were accurate and delivered promptly
  • Responded professionally to customer queries and complaints, resolving issues where possible to maintain customer satisfaction
Education
Bachelor of Arts, Fashion Marketing and Promotion
University of Westminster
2026 — Present
Extended Diploma, Health and Social Care
Gloucestershire College
2024 — Expected 2026
  • Grade: MMM
  • English Language Resit Grade: 6
National Certificate, Health and Social Care
Gloucestershire College
2023 — 2024
  • Grade: MM
GCSEs
Cheltenham Bournside and Sixth Form Centre
2018 — 2023
  • Religious Studies: 4
  • Health and Social Care: 4
  • English Language: 3
  • English Literature: 3
  • Food Technology: 3
  • Science: 22
  • Maths: 2
Volunteering
Activity Coordinator
The Order of St Johns Care Trust
Feb 2025 - Jun 2026
References available upon request.
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