Catherine Kenny

Accomplished professional known for exceptional customer relationship management and strategic planning. Successfully nurtured key partnerships and led initiatives that consistently exceeded sales targets, contributing to overall business growth.

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Skills
Work Experience
National Account Manager
Stone & WoodByron Bay
Feb 2022 — Present
  • Manage key relationships with major national accounts including Woolworths Group, Coles Group and leading liquor networks
  • Drive national revenue growth through strategic business development initiatives
  • Consistently ranked among the top 1-2 national sales performers
  • Secure new business and nurture existing commercial partnerships, strengthening long-term relationships
  • Expand market presence and distribution channels, enhancing sales performance through targeted initiatives
  • Plan and deliver brand activations and promotional campaigns at industry events, driving engagement
  • Collaborate with internal teams to maximise customer value and business growth
Senior Account Manager
Australian Good Food GuideGold Coast, QLD
Jan 2013 — Feb 2022
  • Achieved national #1 sales performer for eight consecutive years, leading a team of 12
  • Generated significant revenue increases through proactive sales prospecting and targeted business development strategies
  • Exceeded sales targets and KPIs through strategic planning and execution, contributing to overall business growth
  • Converted prospects into long-term commercial partnerships, resulting in sustained revenue growth and market share expansion
  • Conducted consultative conversations to understand client needs and recommend tailored solutions
  • Represented company at trade shows and industry events, increasing brand visibility and uncovering new business opportunities
  • Trained and mentored new sales team members, enhancing overall team performance
  • Maintained accurate CRM records to streamline lead management and improve customer retention
Sales & Customer Service Coordinator
L'OréalDublin, Ireland
Oct 2010 — Jan 2013
  • Match products to customer needs through consultative approach, enhancing customer satisfaction and loyalty
  • Resolve customer enquiries, complaints, and compliments, directly improving customer satisfaction
  • Cultivate strong relationships with customers and internal stakeholders to support collaborative efforts
  • Assist account managers and field sales representatives in achieving sales goals
Customer Service Coordinator
20th Century FoxSydney, Australia
May 2004 — Oct 2010
  • Deliver tailored customer service to business clients, addressing specific needs to improve satisfaction
  • Manage multiple business accounts, enhancing client relationships through proactive and consistent support
  • Develop strong internal and external business relationships, fostering collaboration and enhancing support
  • Coordinate product releases into the Australian marketplace, increasing visibility and engagement
Skills
Client acquisitionStrategic managementAccount managementStrategic planningClient retentionSales presentationsCustomer relationship managementTeam leadershipRetention strategiesDepartment collaborationCustomer engagement strategiesEffective communicationMarket analysisResults-driven mindsetE ff ective communication
Education
Certificate IV, Allied Health Clinical Assistance
Tafe Queensland, Southport Campus
Senior Certificate
Marymount College
Accomplishments
Multiple national top achievement awards for exceeding weekly, monthly, and annual sales targets
Stone & Wood, Byron Bay
National No. 1 Sales Performer for eight consecutive years
Australian Good Food Guide
Eternal Star Award
20th Century Fox
Consistently ranked nationally in the top tier sales performers throughout my career

Demonstrating a sustained ability to achieve and exceed growth objectives

Bronze Medallion Award
Duke of Edinburgh Award Scheme
Certificate IV: Allied Health Clinical Assistance
Certificates And Licences
2025 Certificate IV: Allied Health Clinical Assistance
2020 Straight Line Persuasion Certification (Sales Training)
Jordan Belfort, Wolf of the Street
Available Upon Request
References available upon request.
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