Caroline Karima Muriuki

Experienced Sales Executive

Experienced Sales Executive with over five years of experience in the building materials industry, specializing in ceramic tiles, porcelain tiles, sanitary ware, taps, toilets, bathroom accessories, and customer solutions. Proven ability to build lasting customer relationships, exceed sales targets, and provide expert product advice to homeowners, contractors, architects, and developers. Proficient in SAP, cash management, quotations, order processing, and showroom sales. Seeking to contribute my sales expertise and customer-focused approach to a leading Australian building products company.

Nakuru, Kenya

Years experience

Skills

Work Experience

Marketing Intern

NAWASSCO

2014

Supported community engagement, research, marketing activities, data collection, and project reporting

Voter Registration Clerk

Independent Electoral and Boundaries Commission (IEBC)

2017

Conducted voter registration, community mobilization, and accurate data collection

Deputy Presiding Officer

Independent Electoral and Boundaries Commission (IEBC)

2017

Managed polling station operations, supervised election staff, safeguarded election materials, and ensured compliance with electoral procedures

Sales Executive

RAK Ceramics Kenya Ltd

Apr 2018 — Mar 2020

Generated sales through customer acquisition and relationship management
Advised customers on ceramic tiles and building products
Identified new business opportunities and maintained existing customer accounts
Resolved customer concerns while ensuring high customer satisfaction
Monitored competitor activity and market trends

Sales Executive & Cashier

CTM Kenya Ltd

Mar 2022 — PresentCurrent

Consistently achieved and exceeded monthly and annual sales targets
Developed strong relationships with retail customers, contractors, builders, and interior designers
Provided expert advice on tiles, sanitary ware, taps, toilets, and bathroom accessories
Prepared quotations and processed customer orders using SAP
Managed cash handling, banking, petty cash, and daily reconciliations with accuracy
Worked closely with colleagues to deliver exceptional customer service and achieve branch sales objectives

Skills

Building Materials SalesTiles & Bathroom SolutionsCustomer Relationship ManagementTrade & Retail SalesBusiness DevelopmentProduct DemonstrationsNegotiation & Closing SalesSAP ERPCash Handling & BankingQuotations & Sales OrdersInventory CoordinationMicrosoft OƯice SuiteMicrosoft WordMicrosoft ExcelMicrosoft PowerPointCash ManagementSales Reporting

Education

Bachelor of Business Administration, Marketing

Kenya Methodist University

Second Class Honours (Upper Division)

Diploma, Banking & Finance

Mt. Kenya University