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  "basics": {
    "name": "Candice Henri",
    "label": "Registered Nurse / Deputy Nursing Manager",
    "summary": "Dedicated and detailed-orientated health care professional with extensive experience in medical administration, patient coordination, billing and scheduling within a fast-paced environment.  Skilled in healthcare systems, organisational problem-solving and teamwork abilities with a commitment to delivering efficient administrative support and exceptional patient service.",
    "location": "Cape Town, South Africa"
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  "work": [
    {
      "company": "Global next steps",
      "position": "Virtual Assistant",
      "startDate": "2025-01",
      "current": true,
      "highlights": [
        "Scheduling appointments and follow ups, managing phone calls and emails.",
        "Handling patient queries.",
        "Explaining procedures and billing processes to patients.",
        "Maintaining appointment calendars.",
        "Coordinating staffing and improving workflow efficiency."
      ]
    },
    {
      "company": "Sanctura Integrative oncology clinic",
      "position": "Registered Nurse / Deputy Nursing Manager",
      "location": "Cape Town, SA",
      "startDate": "2025-07",
      "current": true,
      "highlights": [
        "Processing and updating billing systems and medical aid claims.",
        "Updating electronic medical records.",
        "Creating invoices, quotations and purchase orders.",
        "Knowledge in creating jotforms.",
        "Managing billing codes.",
        "Following up on outstanding claims and accounts."
      ]
    },
    {
      "company": "Claremont Gastro Enterology Clinic",
      "position": "Registered Nurse",
      "location": "Cape Town, SA",
      "startDate": "2024-10",
      "endDate": "2025-06",
      "highlights": [
        "Assisting patients with forms and authorizations, communicating with medical aids and specialist.",
        "Scheduling appointments, managing emails and phone calls.",
        "Ensure compliance with healthcare regulations and policies.",
        "Coordinating treatment plans and follow up care.",
        "Managing patient records and documentation",
        "Ordering Medical supplies and maintaining records."
      ]
    },
    {
      "company": "Melomed Private hospital holdings",
      "position": "Enrolled Nurse",
      "location": "Cape Town, SA",
      "startDate": "2015-07",
      "endDate": "2019-01"
    },
    {
      "company": "Christiaan Barnard Memorial Hospital",
      "position": "Enrolled Nursing Assistant",
      "location": "Cape Town, South Africa",
      "startDate": "2004-01",
      "endDate": "2014-06"
    }
  ],
  "education": [
    {
      "institution": "Neted Campus Western Cape",
      "degree": "Certificate",
      "field": "Nursing (PEN 1)",
      "startDate": "2003-01-01",
      "endDate": "2004-11-01"
    },
    {
      "institution": "Groote Schuur Satellite Campus",
      "degree": "Certificate",
      "field": "Nursing (PEN 2)",
      "startDate": "2014-06-01",
      "endDate": "2015-06-01"
    },
    {
      "institution": "Neted Campus Western Cape",
      "degree": "Certificate",
      "field": "General Nursing (Bridging Course)",
      "startDate": "2019-02-01",
      "endDate": "2021-05-01"
    }
  ],
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    "Leadership",
    "Computer Literacy",
    "Problem Solving",
    "Asana",
    "Xero",
    "Healthbridge",
    "microsoft office",
    "quick books"
  ],
  "languages": [
    {
      "language": "English",
      "fluency": "Advanced"
    }
  ],
  "references": [
    {
      "name": "Alida Wiese",
      "title": "Acountant",
      "company": "Sanctura Integrative Oncology clinic",
      "phone": "+27726340473"
    },
    {
      "name": "Racquel Carelse",
      "title": "Recruiter",
      "company": "Global next steps",
      "email": "racquel@globalnextsteps.com",
      "phone": "+27753222677"
    }
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    "yearsOfExperience": 0,
    "seniority": "lead",
    "highestEducation": "Certificate"
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