Boitumelo Samantha Mattaka

Administrator

Fund Administrator with 3 years managing key portfolios including Netcare Provident Fund, IDC Provident Fund, and Anglo American. Experienced in client relations, query resolution, and reporting. Eager to expand skills and advance into leadership roles.

[email protected] 09, Study Street Beaconsfield, Kimberley
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Languages
0
Skills
0
Certifications
Work Experience
Fund Administrator
AlexforbesJohannesburg
Oct 2024 — Jun 2026
  • Acted as primary contact for pension and provident fund queries
  • Cleared high volumes of daily client emails and member queries efficiently
  • Developed monthly administrative reporting packages for external client meetings
  • Maintained professional telephone etiquette and high quality stakeholder interactions
  • Managed and updated sensitive member data records ensuring compliance
  • Compiled statutory member statements and Section 13 A reporting metrics
Education Assistant
Newton Primary SchoolKimberley
May 2023 — Sep 2023
  • Assisted educators, reinforced instructions, and managed student group dynamics
  • Monitored behavioral patterns to ensure a safe, collaborative environment
  • Provided tailored literacy reading and writing support to individuals
Casual Assistant
Sheet StreetPretoria
Feb 2019 — Nov 2021
  • Resolved in-store customer complaints and assisted with product inquiries daily
  • Handled digital communication and monitored branch email and inbox
  • Maintained floor presentation to optimize user experience and store accessibility
Skills
Fund AdministrationClient RelationsReportingData ManagementCustomer ServiceOffice AdministrationHealth and SafetyMS OfficeCommunicationProficiency in MS Office suiteWord processingsafety standards and system processesOccupational Health and SafetyAdministration SkillsProject Management
Education
Diploma in Public Relations
Rosebank College
Feb 2020 — Dec 2022
Higher Certificate in Office Administration
Rosebank College
Jul 2018 — Dec 2019
Certificate in Health and Safety Officer
IQ Academy
Aug 2024 — Dec 2025
Certifications
Certificate in Health and Safety Officer
IQ Academy
Aug 2024 - Dec 2025
Introduction To Project Management
National School of Government
2026-09
References
Lusanda Moetlo
Manager · Alexforbes
Fund Manager
[email protected] · 0823862866
Pedro Enslin
Principal · Newton Primary School
School Principal
0538311705
Kate Ditlopo
Supervisor · Sheet Street
Store Supervisor
0795783253
Languages
English
Fluent
Afrikaans
Intermediate
Setswana
Intermediate
Isizulu
Intermediate
IsiXhosa
Intermediate
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