{
  "$schema": "https://cvjson.com/schema/v1.json",
  "basics": {
    "name": "Bisal Roy",
    "label": "Customer Service ",
    "summary": "Customer Service professional with strong communication skills and a passion for helping others. Committed to delivering exceptional customer experiences and resolving issues efficiently.",
    "location": "Siliguri, West Bengal"
  },
  "work": [
    {
      "company": "Mondal Coffee Shop",
      "position": "Coffee Shop",
      "location": "Eastern Bye Pass",
      "endDate": "2022-01"
    },
    {
      "company": "Freelancer",
      "position": "Professional Make-up Artist",
      "location": "Eastern Bye Pass",
      "startDate": "2022-02",
      "endDate": "2026-01"
    }
  ],
  "education": [
    {
      "institution": "P K Roy High School",
      "degree": "Matric",
      "startDate": "2021",
      "endDate": "2022"
    }
  ],
  "skills": [
    "Active Listening",
    "Customer Engagement",
    "Conflict Resolution",
    "Empathy & Rapport",
    "Customer Service",
    "Communication Skill",
    "Basic Computer Knowledge"
  ],
  "languages": [
    {
      "language": "English",
      "fluency": "Intermediate"
    },
    {
      "language": "Bengali",
      "fluency": "Fluent"
    },
    {
      "language": "Hindi",
      "fluency": "Intermediate"
    }
  ],
  "availability": {
    "status": "not-looking",
    "sponsorship": false
  },
  "ats": {
    "keywords": [
      "Coffee Shop",
      "Mondal Coffee Shop",
      "Professional Make-up Artist",
      "Freelancer",
      "Active Listening",
      "Customer Engagement",
      "Conflict Resolution",
      "Empathy & Rapport",
      "Customer Service",
      "Communication Skill",
      "Basic Computer Knowledge",
      "English",
      "Bengali",
      "Hindi"
    ],
    "yearsOfExperience": 4,
    "seniority": "mid",
    "highestEducation": "Bachelor's"
  },
  "verification": {
    "email": true,
    "platform": "freecv.org"
  },
  "meta": {
    "version": "1.2.2",
    "canonical": "https://livelink.cv/bisal-roy/cv.json",
    "lastModified": "2026-07-22T16:04:38.921Z",
    "generator": "FreeCV.org"
  }
}