{
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  "basics": {
    "name": "Bhavana Tondwalkar",
    "label": "Customer Relationship Executive",
    "summary": "Customer Relationship Executive with 6+ years of experience in administrative support, client management, and office operations across healthcare, finance, and MNC environments. Skilled in streamlining processes, maintaining client satisfaction, and enhancing operational efficiency. Currently pursuing an MBA to strengthen managerial and strategic capabilities.",
    "location": "Mumbai"
  },
  "work": [
    {
      "company": "JLL Building Operations",
      "position": "Customer Relationship Executive (CRE)",
      "startDate": "2024-02",
      "current": true,
      "highlights": [
        "Manage client relationships and resolve queries efficiently",
        "Coordinate cross-functional teams for smooth operations",
        "Maintain records, reports, and documentation",
        "Implement process improvements to enhance client experience",
        "Customer Relationship Management (CRM)",
        "Vendor Management & Coordination",
        "Payment Tracking & Documentation",
        "Team Coordination & Collaboration"
      ]
    },
    {
      "company": "Assetvilla Financial Services",
      "position": "Admin Assistant",
      "startDate": "2022-02",
      "endDate": "2024-01",
      "highlights": [
        "Assisted in office operations, documentation, and client communications",
        "Managed schedules, meetings, and administrative reporting",
        "Supported finance team with record-keeping and operational tasks"
      ]
    },
    {
      "company": "Medisoft System (Wipro GE Healthcare)",
      "position": "Admin Assistant",
      "startDate": "2018-02",
      "endDate": "2021-12",
      "highlights": [
        "Provided administrative support to multiple departments",
        "Maintained office records and assisted HR with documentation",
        "Coordinated internal communications efficiently"
      ]
    }
  ],
  "education": [
    {
      "institution": "HSC",
      "degree": "Complete"
    },
    {
      "institution": "Bachelor of Computer Application",
      "degree": "Complete"
    },
    {
      "institution": "Master of Business Administration",
      "degree": "Pursuing"
    }
  ],
  "skills": [
    "Client Relationship Management",
    "Office Administration",
    "Documentation & Reporting",
    "Interpersonal Skills",
    "Problem-Solving",
    "Process Improvement"
  ],
  "availability": {
    "status": "open"
  },
  "ats": {
    "keywords": [
      "Customer Relationship Executive (CRE)",
      "JLL Building Operations",
      "Admin Assistant",
      "Assetvilla Financial Services",
      "Medisoft System (Wipro GE Healthcare)",
      "Client Relationship Management",
      "Office Administration",
      "Documentation & Reporting",
      "Interpersonal Skills",
      "Problem-Solving",
      "Process Improvement",
      "Customer Relationship Executive"
    ],
    "yearsOfExperience": 0,
    "seniority": "entry",
    "highestEducation": "Bachelor's"
  },
  "verification": {
    "email": true,
    "platform": "freecv.org"
  },
  "i18n": {
    "primary": "en"
  },
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    "lastModified": "2026-09-04T11:48:19.607Z",
    "generator": "FreeCV.org"
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}