Bhavana Tondwalkar

Customer Relationship Executive

Customer Relationship Executive with 6+ years of experience in administrative support, client management, and office operations across healthcare, finance, and MNC environments. Skilled in streamlining processes, maintaining client satisfaction, and enhancing operational efficiency. Currently pursuing an MBA to strengthen managerial and strategic capabilities.

Mumbai
0
Skills
Work Experience
Customer Relationship Executive (CRE)
JLL Building Operations
Feb 2024 — Present
  • Manage client relationships and resolve queries efficiently
  • Coordinate cross-functional teams for smooth operations
  • Maintain records, reports, and documentation
  • Implement process improvements to enhance client experience
  • Customer Relationship Management (CRM)
  • Vendor Management & Coordination
  • Payment Tracking & Documentation
  • Team Coordination & Collaboration
Admin Assistant
Assetvilla Financial Services
Feb 2022 — Jan 2024
  • Assisted in office operations, documentation, and client communications
  • Managed schedules, meetings, and administrative reporting
  • Supported finance team with record-keeping and operational tasks
Admin Assistant
Medisoft System (Wipro GE Healthcare)
Feb 2018 — Dec 2021
  • Provided administrative support to multiple departments
  • Maintained office records and assisted HR with documentation
  • Coordinated internal communications efficiently
Skills
Client Relationship ManagementOffice AdministrationDocumentation & ReportingInterpersonal SkillsProblem-SolvingProcess Improvement
Education
Complete
HSC
Complete
Bachelor of Computer Application
Pursuing
Master of Business Administration