BERNADETTE HOLGADO PATULOT

Certified SAP Ariba Functional Consultant

Certified SAP Ariba Functional Consultant with almost 5 years of dedicated experience specialising in downstream Procure-to-Pay (P2P) modules, Supply Chain Collaboration (SCC), and Cloud Integration Gateway (CIG). Proven track record in delivering high-quality Application Management Services (AMS) and production support across complex hybrid landscape, integrating SAP Ariba with backend SAP S/4HANA and SAP ECC systems. Adept at managing transactional data flows, system monitoring, error resolution, and supporting hypercare phases through to successful project stabilisation.

[email protected] 0996/1588802 Batangas City, Philippines/Region 4A 4200

Skills

Certifications

Professional Experience

Packaged App Development Associate/Analyst

Accenture Inc.

Sep 2021 — PresentCurrentMandaluyong City, Philippines

Led Application Management Services (AMS) for SAP Ariba Procurement, resolving high-priority downstream tickets
Managed daily SAP Ariba P2P and SAP ECC MM configuration support
Directed monitoring and resolution of transactional errors in CIG gateway integrations
Drove supplier enablement and onboarding workflow support within SCC framework
Coordinated with business users to remove guided buying configuration bottlenecks
Took responsibility for hypercare readiness during post-go-live stabilisation for Takeda Pharma and Carrefour Retail
Oversaw log analysis and ticket triage for approvals, catalog updates, and master data sync
Led UAT script execution and resolution documentation with system testing teams
Governed end-user training and walkthrough delivery to improve adoption and compliance

Core Competencies/Skills

SAP Ariba Modules: Procurement (P2P)Guided BuyingSupply Chain Collaboration (SCC)InvoicingIntegration Layer: SAP Ariba Cloud Integration Gateway (CIG) / Managed GatewayBackend ERP: SAP S/4HANASAP ECC (MM / Procurement modules)Support & Operations: Application Management Services (AMS)Incident ManagementSLA ComplianceBug FixingTesting & Tools: User Acceptance Testing (UAT)Hypercare SupportTicketing Tools (e.g., Jira, ServiceNow)

Education

Bachelor of Science, Mechanical Engineering

Batangas State University

Professional Certifications

SAP Certified - Implementation Consultant - SAP Ariba Procurement

SAP Certified - Implementation Consultant - SAP Business Network for Supply Chain

SAP Certified - Implementation Consultant - Managed Gateway for spend Management and SAP Business Network

Accomplishments and Awards

Highest CSAT Award

Aug 2022

Given on 12 of August 2022 for commitment to keep delivering a quality work in helping the customer satisfied and happy “Client Satisfactory Delivery”

Buklod Award

Aug 2023

Given on 9 of August 2023 for building meaningful relationships inside and outside the organization to unlock value for Accenture

Likha Award

Aug 2024

Given on 22 of August 2024 for driving innovation for positive change

Pantas Award

Aug 2024

Given on 22nd of August 2024 for demonstrating an exceptional performance and contributed significantly to the success of the organization

SAP MM Self-paced Bootcamp Training