Ayanda Khayelisha Zulu

IT Technician

Experienced IT Technician with a strong foundation in critical thinking and problem-solving. Proven strengths in multitasking and emergency preparedness, complemented by effective communication skills and a keen understanding of security protocols. Committed to enhancing organizational security and customer service by applying practical knowledge and collaborative approaches. Recognized for flexibility and adaptability in fast-paced environments.

Durban ; Kwamashu; 4360
0
Years experience
0
Languages
0
Skills
Work Experience
IT Technician Intern
Mbongolwane District HospitalEshowe
Sep 2024 — Aug 2025
  • Executed multiple software updates, ensuring compliance and enhancing security across hospital systems
  • Collaborated with the IT team to optimize support processes, significantly reducing ticket resolution time
Skills
Flexibility & AdaptabilityCommunication SkillsMultitaskingTeamwork & CollaborationCritical ThinkingProblem-SolvingThreat AnalysisHardware InstallationNetwork TroubleshootingOperating SystemsLAN/WAN ConfigurationDatabase Management
Education
Noqandela High School
Noqandela High School
Diploma, Information Technology
Mangosuthu University of Technology
Certifications
CCNA: Enterprise Network Security and Automation
Cisco Netacad
Licences
Code 10(C1)
Languages
English
Advanced
Zulu
Advanced
References available upon request.