AVINASH TATE

Assistant manager - Credit Controller

Experienced credit controller with expertise in credit scoring, debt recovery, and client relationship management. Skilled in process improvements, legal proceedings, and SAP-based billing resolution. Seeking to leverage strong negotiation and document coordination skills to drive organisational success.

Mumbai, Maharashtra 400086
0
Languages
0
Skills
Work Experience
Credit controller
Hicare Service Pvt LtdMumbai, Maharashtra
Nov 2017 — Jul 2024
  • Streamlined debt collection processes resulting in improved financial health of the company
  • Maintained professional client interactions whilst managing overdue payments
  • Developed strong relations with clients, fostering loyalty and trust on both ends
  • Established effective payment plans to facilitate timely debt recovery
  • Managed customer accounts for maintaining positive client relationships
  • Improved financial efficiency by implementing new credit control procedures
  • Reduced business risk with stringent credit checks and assessment
  • Conducted regular account reviews to maintain accurate records
  • Managed debtor ledger meticulously, minimising any potential errors or discrepancies
  • Enhanced customer satisfaction by resolving billing disputes amicably yet promptly
  • Collaborated with internal teams to ensure smooth functioning of credit control processes
  • Tracked outstanding debtor balances and collected incoming cash on accounts whilst maintaining good customer relationships
  • Chased clients to procure payments in line with agreed terms and conditions
  • Negotiated terms and conditions, payment plans and settlements
  • Received debit and credit card payments by phone
  • Escalated issues and concerns immediately to supervisor
  • Investigated invoices, requesting appropriate evidence from suppliers
  • Posted journal transactions and cash receipts on sales ledger
  • Developed and cultivated strong professional relationships across departments
  • Managed complicated accounts provided by accounting team
  • Negotiated repayment plans suitable for clients
  • Informed customers of potential legal action and required remediation to avoid escalation
  • Progressed legal action for overdue accounts
Skills
credit scoring understandinglegal processescustomer handlingprocess improvement recommendationsdebt recovery techniqueslegal proceedings familiaritytrust buildinginvoice processingrelationship managementclient account managementaccount reconciliationcredit limit managementpurchase ledger managementledger balancingcustomer credit limit advicechaserissue reviewbilling query resolutionSAP knowledgeeffective negotiationdocument coordinationpayment acceptanceinitiative takingcompliance awarenessKnowledge of legal processes
Education
High School Diploma
Chhatrapati Shivaji Mahavidyalaya
Jun 2012 — Jun 2013
Bachelor of Computer Application
Vasantara Kale College Of Management Science
Jun 2013 — Jun 2016
Languages
Marathi
Fluent
Hindi
Fluent
English
Fluent
HOBBIES AND INTERESTS
Playing cricket, Reading, Shopping
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