Archana Kumari S
Full Stack Developer
Motivated and detail-oriented recent graduate with a strong foundation in full stack development. Proficient in both front-end and back-end technologies, with a passion for creating efficient, user-friendly applications. Eager to contribute to a dynamic development team and leverage my skills to solve real-world problems.
Bangalore, India
0+
Years experience
0
Languages
0
Skills
Work Experience
CSA
- Ensure customer satisfaction by providing best and timely information.
- Maintain customer records by updating their information and service interactions in the database.
- Stay informed about company products and services to provide expert-level assistance.
- Meet or exceed customer service performance metrics such as response time, resolution time, and customer
- satisfaction scores
CSA
- Assisted customers by answering product and service-related queries via phone, email, or chat
- Provided information about company offerings, pricing, and policies
- Handled customer complaints and resolved issues effectively while maintaining a positive attitude
- Processed orders, returns, refunds, and exchanges promptly
- Coordinated with internal departments to address customer needs
Skills
EmpathyActive listeningTeam-oriented mindsetAdaptabilityStrong verbal and written communicationProblem-solvingCustomer service softwareMS ExcelMS WordMultitaskingTime management
Education
SSLC
Trinity English high school
PUC
Sacred heart girls PU college
Bachelor of Science, Computer Science
Gopalan College of Commerce
Certifications
Full Stack Developer in Python
IT Vedant Institute
Languages
English
Fluent
Kannada
Fluent
Hindi
Fluent
Achievements & Awards
Secured State Level in Mathematics
District level in science
Interests
Novels
Guitar playing
Poetry
Personal Details
Name - Archana Kumari S
Father - Subhash Sharma
Mother - Usha devi
Date Of Birth - 03/02/2002
Nationality - Indian
Marital status - Unmarried