Professional customer service specialist with a background in caregiving and customer support. Known for patience, organization, and delivering excellent customer experiences
Provided compassionate care to elderly clients, enhancing their quality of life through daily support and companionship
Managed medication schedules and assisted with mobility, ensuring safety and comfort
Developed personalized care plans to meet individual needs, resulting in a 30% increase in client satisfaction
Resident Care Assistant
Luther Manor Nursing Home
Jun 2024 — Jan 2025United States
Facilitated engaging activities for residents, increasing participation rates by 40% and enhancing overall well-being
Monitored vital signs for 20 residents weekly, promptly reporting changes and reducing emergency incidents by 15%
Assisted 15+ residents daily with personal care, enhancing their comfort and dignity by 30%
Documented care and behavioral changes for nursing team and families
administered medication per schedule
Caregiver
Infinity Home Care Services, LLC
Aug 2025 — Dec 2025United States
Assisted with medication reminders, grooming/dressing, toileting and daily ADL's
Caregiver
First Choice Personal Care Services
Dec 2025 — PresentCurrentUnited States
Assisted with daily ADLs and completing various errands, companionship, medication reminders, meal prep, laundry, housekeeping, grooming/dressing, toileting, using sit-to-stand and hoyer lift equipment