ANNA ROSE AZUCENA

ANNA ROSE AZUCENA

Customer service representative

Customer service representative with experience at Sagility, delivering exceptional support and solutions to clients. Proven ability to communicate effectively and foster positive relationships, complemented by a background in tutoring elementary students.

BARANGAY SAN LUCAY, BAROTAC VIEJO ILOILO
0
Languages
0
Skills
Work Experience
CUSTOMER SERVICE REPRESENTATIVE
SAGILITYCYBERGATE TOWER 2, PAVIA UNGKA II ILOILO CITY
2025 — Present
  • Achieved recognition as a top 2 agent in May 2025
teaching
ELEMENTARY ENGLISH TUTOR
  • Facilitated personalized learning sessions that improved student literacy levels by [X]% over [timeframe]
  • Developed engaging lesson plans that increased student participation by [X]% during tutoring sessions
  • Implemented assessment strategies that enhanced student comprehension scores by [X]% within [timeframe]
Skills
Active ListeningActive ListeningTime ManagementMultitaskingConflict Resolutionspeaking skillsCRM SoftwareCustomer Relationship Management
Education
BACHELOR OF SECONDARY EDUCATION MAJOR IN ENGLISH (BSED-ENGLISH) , HIGHSCHOOL LEARNERS
NORTHERN ILOILO STATE UNIVERSITY COLLEGE BAROTAC VIEJO CAMPUS( NISU-BVC)
  • DEAN'S LISTER 2023-2024
  • EXCELLENCE AWARD
  • LEADERSHIP AWARD
  • BEST THESIS
  • BEST PRESENTER
Languages
Hiligaynon
Native
Tagalog
Fluent
English
Intermediate