Anasua Dutta

Cloud solution Associate

Customer-focused Cloud Solutions and Inside Sales professional with 10+ years of experience in account management, Microsoft licensing, Azure and Microsoft 365 solution advisory, renewals, customer success, and pipeline management. Proven ability to build lasting customer relationships and drive cloud adoption across SMB and enterprise customers.

Leuven, Belgium
0+
Years experience
0
Languages
0
Skills
Work Experience
Cloud Solution Associate
Crayon Software Experts
Jan 2019 — PresentCurrentIndia
  • Provided Azure solution guidance and pre-sales technical consulting, empowering customers to evaluate cloud options and make informed adoption decisions aligned with business needs
  • Enabled customer transitions from traditional datacenters to cloud environments, analyzing requirements and delivering actionable recommendations for cost optimization and resource efficiency
  • Executed impactful demonstrations and initial Azure/M365 deployments, leading enablement workshops on Teams, SharePoint, and OneDrive to enhance user onboarding and collaboration
  • Collaborated with cross-functional teams on customer projects, showcasing exceptional communication, adaptability, and swift mastery of new cloud concepts and tools
Inside Sales Account Manager
Crayon Software Experts
Jan 2017 — Dec 2018India
  • Understood diverse customer business needs and recommended the right SaaS, PaaS, and software solutions, positioning yourself as a solution‑focused account manager rather than a product seller.
  • Managed a strong sales pipeline and CRM hygiene, delivering accurate forecasts, driving renewals, and identifying upsell opportunities to consistently exceed revenue targets.
  • Built and maintained long‑term client relationships through proactive communication, objection handling, and value‑based solution positioning, resulting in high customer retention.
  • Collaborated with cross‑functional teams on pricing strategies, product enablement, and marketing campaigns while supporting junior team members through training and guidance.
Inside Sales Account Manager
Software One
Apr 2016 — Dec 2016India
  • Account management & retention — Built strong relationships with key decision‑makers, strengthened retention through consistent communication, and collaborated cross‑functionally on campaigns, onboarding, and sales improvement initiatives.
  • Sales operations & pipeline management — Executed pricing strategy, quote creation, order processing, CRM hygiene, pipeline management & forecasting, and handling day‑to‑day customer and partner requests, ensuring accuracy and profitability.
  • Solution consulting & customer engagement — Delivered value‑focused SaaS/PaaS/software recommendations by understanding customer business models, driving adoption through clear communication rather than transactional selling.
  • Licensing & multi‑vendor management — Managed Microsoft, Adobe, Oracle, and other software vendors' licensing portfolios, renewals, and compliance, ensuring customers selected the right models for their business needs.
Inside Sales Specialist
Bertelsmann Marketing Services
Dec 2014 — Mar 2016India
  • Managed inside sales cycles for Microsoft SMB customers, including lead qualification, licensing consultation, renewals, and recommending the right solutions based on business needs.
  • Drove SMB business growth by building pipeline with channel partners, researching accounts, engaging key decision‑makers, and routing qualified opportunities to BD while consistently achieving quarterly sales quotas.
  • Collaborated closely with Microsoft account managers to optimize customer IT infrastructure, deliver value‑focused solution discussions, and ensure a positive end‑user experience through accurate licensing guidance.
Business Development - Junior Associate
Daffodil Software
Jan 2014 — Nov 2014India
  • Responsible for selling web development services to the European market and achieving sales targets consistently.
  • Drafted project estimations, proposals, and documentation based on technical inputs.
  • Maintained strong relationships with key stakeholders, and ensured customer satisfaction.
  • Collaborated with cross-functional teams to deliver seamless support and solutions.
Skills
Account ManagementCustomer SuccessMicrosoft LicensingMS 365MS AzurePricing & Quote ManagementPipeline & CRM Management (Dynamics)Power BI ReportingInterpersonal communication
Education
Post Graduate Diploma in Management (PGDM) /MBA, Marketing & HR
Institute of Technology and Science, India
2012 — 2014
Bachelors in Commerce, Accountancy
Burdwan University, India
2006 — 2009
Certifications
Azure Fundamentals AZ-900 Credential ID 989647329
Microsoft
2020-02
Languages
English
Fluent
Dutch
Intermediate
Last updated 1 month agoMade with freecv.org