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  "basics": {
    "name": "Anand PM",
    "label": "Business Analyst",
    "summary": "Results-driven Business Analyst with close to 2 years of professional experience in reporting, analytics, requirement gathering, stakeholder management, and process improvement initiatives. Strong expertise in translating business needs into functional requirements, driving cross-functional collaboration, supporting UAT, and delivering executive dashboards using SQL, Excel, Tableau, and enterprise data systems.",
    "location": "Bengaluru, Karnataka"
  },
  "work": [
    {
      "company": "Kaushalya Tech",
      "position": "Business Analyst – Reporting & Analytics",
      "startDate": "2025-04",
      "current": true,
      "highlights": [
        "Led data engineering and ETL initiatives from requirement gathering through delivery, ensuring scalable and accurate data pipelines",
        "Designed and maintained executive-level dashboards (GPP, SWA, ACV) in Tableau and Excel",
        "Drove alignment of booking and billing logic across SAP, SLS, and Snowflake, resolving inconsistencies in multimillion-dollar contract reporting",
        "Partnered cross-functionally with Finance, Sales Operations, and Product teams to define and automate SWA attach rate and IQRR metrics",
        "Developed rule-based logic to identify duplicates, credits, and returns in SAP bookings, improving data accuracy by 35% across regions",
        "Defined and implemented KPI frameworks for Tripadvisor, including MVA and CTA metrics",
        "Prepared business requirement documents and reporting enhancement requests"
      ]
    },
    {
      "company": "Kaushalya Tech",
      "position": "Junior Business Analyst / Operations Analyst Intern",
      "startDate": "2024-06",
      "endDate": "2025-03",
      "highlights": [
        "Assisted in requirement gathering sessions with stakeholders",
        "Prepared Excel reports and SQL-based data extracts",
        "Coordinated with development teams on feature requests and bug fixes",
        "Conducted functional testing and documented issues",
        "Collaborated with MERN stack development teams on AI-powered product features, including RAG-based chatbots and voice interview platforms."
      ]
    },
    {
      "company": "Clickworker",
      "position": "Search Engine Evaluator / Data Quality Analyst",
      "startDate": "2021-05",
      "endDate": "2024-05",
      "highlights": [
        "Evaluated search engine results for relevance and quality",
        "Performed content tagging, classification, and QA checks"
      ]
    }
  ],
  "education": [
    {
      "institution": "Reva University",
      "degree": "Bachelor of Technology",
      "field": "Electrical and Electronics Engineering",
      "startDate": "2015",
      "endDate": "2019",
      "score": "7.45"
    },
    {
      "institution": "",
      "degree": ""
    }
  ],
  "skills": [
    "Requirement Gathering",
    "Business Requirements Document (BRD)",
    "Functional Requirements Document (FRD)",
    "User Stories",
    "Stakeholder Management",
    "Reporting & Analytics",
    "KPI Tracking",
    "Gap Analysis",
    "User Acceptance Testing (UAT)",
    "Agile/Scrum",
    "SQL",
    "Excel Dashboards",
    "Tableau",
    "Data Validation",
    "ETL Coordination",
    "BRD/FRD",
    "UAT",
    "Microsoft Excel",
    "Jira",
    "Confluence",
    "SAP",
    "Snowflake"
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    "yearsOfExperience": 0,
    "seniority": "entry",
    "highestEducation": "Bachelor's"
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