Anam Shakeel

Sales Executive

Sales Executive with extensive experience in customer relations and sales within the automotive sector. Achieved a 15% increase in customer retention and consistently exceeded sales targets by 25%. Eager to leverage strong communication and negotiation skills in a dynamic sales role.

[email protected] 07383763648
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Languages
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Skills
Work Experience
Warehouse Operative
Stafforce Personnel Ltd
Nov 2023 — Sep 2024
  • Managed packing operations to ensure timely and accurate processing of orders, achieving a 99% order accuracy rate.
  • Collaborated with team members to improve efficiency, reducing packing time by 15% over three months.
  • Maintained cleanliness and organization of the packing area to meet health and safety standards.
Sales Executive
Suzuki United Motors
Aug 2021 — Jul 2023
  • Delivered exceptional customer service, resulting in a 15% increase in customer retention rates
  • Negotiated and closed sales, exceeding monthly targets by an average of 25%
  • Collaborated with marketing team to execute promotional campaigns that boosted sales by 30% during key seasons
Customer Service Agent
WeTech
Jan 2021 — Dec 2022
  • Assisted customers by answering queries through various communication channels, achieving a 90% satisfaction rate.
  • Improved call resolution times by 20%, contributing to the team's overall performance.
  • Trained new team members in customer service protocols and software systems.
Skills
Sales StrategyCustomer Relationship ManagementWordPressMicrosoft ExcelCall Centre OperationsTelecommunication SkillsTime ManagementTeam CollaborationEffective CommunicationPacking and Logistics Management
Education
Master of Science, Computer Science
COMSATS University Vehari Campus
2017 — 2019
Master of Science, Management
University of Bradford
Sep 2023 — Sep 2024
Languages
English
Fluent
Urdu
Native
References available upon request.
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