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  "basics": {
    "name": "Amy Nash",
    "label": "Ophthalmic Assistant",
    "summary": "I am an outgoing, enthusiastic individual who is always up for a challenge. One of my greatest strengths is being able to work efficiently in a fast past, high pressure environment. I pride myself in always being keen to learn new things and applying my knowledge to my job to make myself the best I can be.",
    "location": "56 Ashley Road, Salisbury, SP2 7BZ"
  },
  "work": [
    {
      "company": "Freelance",
      "position": "Photographer",
      "location": "Wiltshire",
      "startDate": "2020-12",
      "current": true,
      "highlights": [
        "Since my passion for photography blossomed, I’ve done bits of work with clients here and there. I am currently working on growing my clientele alongside my full time jobs.",
        "Worked with a small business taking photos and editing them up to a high standard for their website.",
        "Done an album cover shoot for small local artists.",
        "Done some concert photography for small local bands, some multiple times.",
        "Created my own online portfolio/social media accounts showcasing all my best work.",
        "Studied photography for over 5 years in school and college.",
        "Gained an advanced knowledge of all things cameras."
      ]
    },
    {
      "company": "The Haven",
      "position": "Waitress",
      "location": "Salisbury",
      "startDate": "2020-06",
      "endDate": "2020-03",
      "highlights": [
        "Serving customers using a till, handling money.",
        "Taking customer orders and ensuring it’s taken correctly for full customer satisfaction.",
        "Cleaning of the cafe environment.",
        "Maintaining high standards of service during busy, high pressure times."
      ]
    },
    {
      "company": "The Range",
      "position": "Retail Assistant",
      "location": "Salisbury",
      "startDate": "2021-03",
      "endDate": "2021-07",
      "highlights": [
        "Processed transactions efficiently at the till, including sales, refunds, and exchanges.",
        "Provided helpful, attentive sales support to generate positive customer feedback.",
        "Managed stock levels on the shop floor, replenishing items to maintain availability.",
        "Kept shelves neat, clean and organised through visual merchandising.",
        "Rotated stock on shelves, reducing stock waste and minimising store losses."
      ]
    },
    {
      "company": "Greggs PLC",
      "position": "Supervisor",
      "location": "Salisbury",
      "startDate": "2021-07",
      "endDate": "2024-07",
      "highlights": [
        "Resolved customer complaints swiftly, turning negative experiences into positive outcomes.",
        "Maintained high standards of cleanliness and organisation in the workplace.",
        "Delegated tasks and provided clear instructions to staff to enhance team efficiency.",
        "Monitored inventory levels, ordered stock to maintain supply.",
        "Oversaw daily operations, ensuring compliance with health and safety regulations.",
        "Resolved conflicts between team members to maintain group harmony and productivity.",
        "Conducted daily stock take to align inventory levels with sales, maintaining supply accuracy.",
        "Making coffees, cooking food, handling money and sales in a high-pressure, fast-paced environment.",
        "Key holder - opening and closing shifts in the morning and evenings ensuring all was run as smoothly as possible.",
        "Executed cash-up process for multiple tills at day's end, ensuring financial accuracy and accountability.",
        "Covering other Greggs shops when they were in need - able to adapt to different environments.",
        "I started this job as a Retail Assistant and after 8 months I became a step up to Senior Team Leader and held that position for a year. Later I became a supervisor and held that position for the rest of my time there."
      ]
    },
    {
      "company": "Salisbury Foundation Trust",
      "position": "Receptionist",
      "location": "Salisbury",
      "startDate": "2024-08",
      "current": true,
      "highlights": [
        "My main job is currently Ophthalmic Assistant however I still do reception work in the eye clinic on bank shifts.",
        "Managed front desk operations at eye clinic - later moved off reception to the clinical setting and became Ophthalmic Assistant.",
        "Greeted guests and clients warmly, contributing to a positive first impression of the clinic.",
        "Managed incoming calls efficiently, ensuring timely connection to relevant staff members.",
        "Organised and maintained a clean, welcoming reception area, enhancing the overall client experience.",
        "Responded to email inquiries promptly, delivering clear and concise information to address queries."
      ]
    },
    {
      "company": "Salisbury Foundation Trust",
      "position": "Ophthalmic Assistant",
      "location": "Salisbury",
      "startDate": "2025-04",
      "current": true,
      "highlights": [
        "Conducted Eye tests such as: Visual acuity, Intraocular eye pressure, Relative Afferent Pupillary Defect, Ishihara, Visual Fields, Administering eye drops, knowing the effects and contra-indications of eye drops and eye medications.",
        "Carrying out scans such as Optos, OCT, OCT-A, Zeiss Spectralis, Biometry, Topography.",
        "Attended staff training sessions to enhance knowledge of latest advancements in ophthalmic care and technology.",
        "Sterilised and maintained ophthalmic instruments, ensuring a safe and hygienic environment for patients and staff.",
        "Maintained accurate patient records, documenting case histories, treatment plans, and progress notes in compliance with GDPR.",
        "Provided education to patients on eye health, emphasising prevention of eye strain and significance of regular check-ups.",
        "Executed various assigned duties in a timely manner to support team operations. and tasks as requested by the manager.",
        "Handled confidential documents with discretion, maintaining privacy and security of sensitive information.",
        "In depth knowledge of different Zeiss and Topcon equipment."
      ]
    }
  ],
  "education": [
    {
      "institution": "St Edmunds Girls School",
      "degree": "GCSEs",
      "startDate": "2015",
      "endDate": "2020",
      "highlights": [
        "GCSE grades below",
        "Mathematics - 5",
        "English Language - Grade 5 (June 2019)",
        "English Literature - 5",
        "History - 4",
        "Religious Studies - 7 (June 2019)",
        "Combined Science - 6,6",
        "Photography - 5",
        "French - 5"
      ]
    },
    {
      "institution": "Salisbury Sixth Form College",
      "degree": "A-level (or equivalent)",
      "startDate": "2020",
      "endDate": "2022",
      "highlights": [
        "Photography (A-level) - B",
        "Buisness (B-tech) - Merit (B equivalent)",
        "Sport (C-tech) - Distinction (A equivalent)"
      ]
    }
  ],
  "skills": [
    "Customer service",
    "AQdobe Lightroom & Photoshop",
    "Problem-solving",
    "Leadership & people management",
    "Communication",
    "Time management & organisation"
  ],
  "languages": [
    {
      "language": "French",
      "fluency": "Intermediate"
    }
  ],
  "awards": [
    {
      "title": "My best achievements",
      "summary": "Anatomy and physiology of the eye course (Gloucestershire Research & Education Group) Currently training to be Level 2+3 qualified personal trainer Basic online first aid training course CPR training certificate Basic customer service certificate Equality, diversity and discrimination certificate 5+ CPD points Ex County cricket player Multiple years experience in Adobe Lightroom and Photoshop Level 2 food safety certificate 30/46 countries in Europe travelled Black belt in MMA"
    }
  ],
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      "Basic online first aid training course",
      "CPR training certificate",
      "Basic customer service certificate",
      "Equality, diversity and discrimination certificate",
      "5+ CPD points",
      "Ex County cricket player",
      "Multiple years experience in Adobe Lightroom and Photoshop",
      "Level 2 food safety certificate",
      "30/46 countries in Europe travelled",
      "Black belt in MMA"
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    "yearsOfExperience": 6,
    "seniority": "senior",
    "highestEducation": "Bachelor's"
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