Amy Nash

Ophthalmic Assistant

I am an outgoing, enthusiastic individual who is always up for a challenge. One of my greatest strengths is being able to work efficiently in a fast past, high pressure environment. I pride myself in always being keen to learn new things and applying my knowledge to my job to make myself the best I can be.

[email protected] 07951021447 56 Ashley Road, Salisbury, SP2 7BZ
0+
Years experience
0
Language
0
Skills
Work Experience
Photographer
Freelance
Dec 2020 — PresentCurrentWiltshire
  • Since my passion for photography blossomed, I’ve done bits of work with clients here and there. I am currently working on growing my clientele alongside my full time jobs.
  • Worked with a small business taking photos and editing them up to a high standard for their website.
  • Done an album cover shoot for small local artists.
  • Done some concert photography for small local bands, some multiple times.
  • Created my own online portfolio/social media accounts showcasing all my best work.
  • Studied photography for over 5 years in school and college.
  • Gained an advanced knowledge of all things cameras.
Waitress
The Haven
Jun 2020 — Mar 2020Salisbury
  • Serving customers using a till, handling money.
  • Taking customer orders and ensuring it’s taken correctly for full customer satisfaction.
  • Cleaning of the cafe environment.
  • Maintaining high standards of service during busy, high pressure times.
Retail Assistant
The Range
Mar 2021 — Jul 2021Salisbury
  • Processed transactions efficiently at the till, including sales, refunds, and exchanges.
  • Provided helpful, attentive sales support to generate positive customer feedback.
  • Managed stock levels on the shop floor, replenishing items to maintain availability.
  • Kept shelves neat, clean and organised through visual merchandising.
  • Rotated stock on shelves, reducing stock waste and minimising store losses.
Supervisor
Greggs PLC
Jul 2021 — Jul 2024Salisbury
  • Resolved customer complaints swiftly, turning negative experiences into positive outcomes.
  • Maintained high standards of cleanliness and organisation in the workplace.
  • Delegated tasks and provided clear instructions to staff to enhance team efficiency.
  • Monitored inventory levels, ordered stock to maintain supply.
  • Oversaw daily operations, ensuring compliance with health and safety regulations.
  • Resolved conflicts between team members to maintain group harmony and productivity.
  • Conducted daily stock take to align inventory levels with sales, maintaining supply accuracy.
  • Making coffees, cooking food, handling money and sales in a high-pressure, fast-paced environment.
  • Key holder - opening and closing shifts in the morning and evenings ensuring all was run as smoothly as possible.
  • Executed cash-up process for multiple tills at day's end, ensuring financial accuracy and accountability.
  • Covering other Greggs shops when they were in need - able to adapt to different environments.
  • I started this job as a Retail Assistant and after 8 months I became a step up to Senior Team Leader and held that position for a year. Later I became a supervisor and held that position for the rest of my time there.
Receptionist
Salisbury Foundation Trust
Aug 2024 — PresentCurrentSalisbury
  • My main job is currently Ophthalmic Assistant however I still do reception work in the eye clinic on bank shifts.
  • Managed front desk operations at eye clinic - later moved off reception to the clinical setting and became Ophthalmic Assistant.
  • Greeted guests and clients warmly, contributing to a positive first impression of the clinic.
  • Managed incoming calls efficiently, ensuring timely connection to relevant staff members.
  • Organised and maintained a clean, welcoming reception area, enhancing the overall client experience.
  • Responded to email inquiries promptly, delivering clear and concise information to address queries.
Ophthalmic Assistant
Salisbury Foundation Trust
Apr 2025 — PresentCurrentSalisbury
  • Conducted Eye tests such as: Visual acuity, Intraocular eye pressure, Relative Afferent Pupillary Defect, Ishihara, Visual Fields, Administering eye drops, knowing the effects and contra-indications of eye drops and eye medications.
  • Carrying out scans such as Optos, OCT, OCT-A, Zeiss Spectralis, Biometry, Topography.
  • Attended staff training sessions to enhance knowledge of latest advancements in ophthalmic care and technology.
  • Sterilised and maintained ophthalmic instruments, ensuring a safe and hygienic environment for patients and staff.
  • Maintained accurate patient records, documenting case histories, treatment plans, and progress notes in compliance with GDPR.
  • Provided education to patients on eye health, emphasising prevention of eye strain and significance of regular check-ups.
  • Executed various assigned duties in a timely manner to support team operations. and tasks as requested by the manager.
  • Handled confidential documents with discretion, maintaining privacy and security of sensitive information.
  • In depth knowledge of different Zeiss and Topcon equipment.
Skills
Customer serviceAQdobe Lightroom & PhotoshopProblem-solvingLeadership & people managementCommunicationTime management & organisation
Education
GCSEs
St Edmunds Girls School
2015 — 2020
  • GCSE grades below
  • Mathematics - 5
  • English Language - Grade 5 (June 2019)
  • English Literature - 5
  • History - 4
  • Religious Studies - 7 (June 2019)
  • Combined Science - 6,6
  • Photography - 5
  • French - 5
A-level (or equivalent)
Salisbury Sixth Form College
2020 — 2022
  • Photography (A-level) - B
  • Buisness (B-tech) - Merit (B equivalent)
  • Sport (C-tech) - Distinction (A equivalent)
Languages
French
Intermediate
Achievements
My best achievements
  • Anatomy and physiology of the eye course (Gloucestershire Research & Education Group)
  • Currently training to be Level 2+3 qualified personal trainer
  • Basic online first aid training course
  • CPR training certificate
  • Basic customer service certificate
  • Equality, diversity and discrimination certificate
  • 5+ CPD points
  • Ex County cricket player
  • Multiple years experience in Adobe Lightroom and Photoshop
  • Level 2 food safety certificate
  • 30/46 countries in Europe travelled
  • Black belt in MMA
References available upon request.
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