AMARE TESHOME

AMARE TESHOME

SENIOR CUSTOMER SERVICE OFFICER

Experienced Senior Customer Service Officer with a strong expertise in Customer Relationship Management and conflict resolution. Recognized for enhancing customer satisfaction through effective problem-solving and communication skills, while successfully leading teams to exceed sales targets. Committed to driving operational efficiency and fostering positive client interactions that promote brand loyalty. Known for a collaborative leadership style that empowers team members to achieve their best.

0+
Years experience
0
Languages
0
Skills
Work Experience
SENIOR CUSTOMER SERVICE OFFICER
COOPERATIVE BANK OF OROMIA S.CADDIS ABABA
Mar 2022 — Present
Skills
Customer Relationship ManagementConflict ResolutionProblem SolvingCommunication SkillsTeam LeadershipSales Techniques
Education
BACHELOR OF ART
DIRE DAWA UNIVERSITY
2018 — 20213.53 / 4.0
Languages
ENGLISH
Fluent
AMHARIC
Fluent