Almizan Khan

21 Years Exp of | Business Continuity management | Operational Resiliency |GRC| Service Delivery.

Business Continuity Management and Operational Resilience professional with 21 years of experience across banking, financial services, technology, retail and manufacturing environments. Strong expertise in BCM frameworks, risk assessment, crisis management, IT disaster recovery, and executive reporting. Skilled at translating regulatory requirements into practical governance and resilience strategies.

Riyadh, Kingdom of Saudi Arabia
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Work Experience
BCM Consultant
Banque Saudi Fransi (BSF)Riyadh, Saudi Arabia
Sep 2025 — Present
  • Supported implementation and continuous enhancement of the Bank's Business Continuity Management System in alignment with SAMA BCM Framework and ISO 22301:2019
  • Developed and maintained BCM governance structure covering policy, framework, standards, procedures, roles, committees and reporting
  • Conducted BCM maturity and gap assessments against SAMA requirements and developed remediation plans
  • Coordinated development and maintenance of 25 Business Continuity Plans across business functions and reviewed BCPs for alignment with BIA results
  • Developed annual BCM testing and exercise programs including tabletop exercises and live simulations, covering 72 Applications for IT DR testing
Business Manager
Team Lease Digital – Client Cognizant
Jan 2025 — May 2025
  • Transformed traditional BCM practices into a structured operating model covering governance, BIA, risk assessment, continuity planning, crisis management, testing and continuous improvement
  • Developed and standardized executive-level BCM work procedures and governance workflows to improve consistency and accountability
  • Coordinated with business, IT, infrastructure, risk, security and support teams to identify dependencies and strengthen recovery capabilities
  • Designed structured BCM testing and exercise procedures including scenario development and post-exercise improvement tracking
  • Prepared executive-level presentations, management reports, and BCM status updates for senior stakeholders
Technical Lead – IT Disaster Recovery & Service Delivery
Confidential
May 2021 — Jan 2024
  • Managed end-to-end IT Disaster Recovery activities including planning, recovery procedures, readiness assessments, and testing
  • Coordinated DR exercises and recovery testing with application, infrastructure, database, network, storage and business teams
  • Conducted DR risk assessments and gap analysis to identify weaknesses in infrastructure, applications, dependencies and recovery capabilities
  • Supported backup, restoration, replication and recovery validation activities across critical technology platforms
  • Monitored service performance and supported SLA adherence, incident escalation and service restoration
Project Associate
Fujitsu Consulting India Pvt. Ltd.
Apr 2012 — May 2021
  • Supported implementation and ongoing management of BCM and IT Disaster Recovery programmes for UK-based Fujitsu business operations
  • Coordinated BCM activities across business functions, IT services, infrastructure, applications, data centers and support teams
  • Supported Business Impact Analysis activities to identify critical business processes, technology services, dependencies and recovery requirements
  • Coordinated BCM activities related to Ireland Data Centre resilience, recovery planning and DR readiness
  • Supported continuous improvement of BCM and DR processes based on test results, incidents, risk assessments and lessons learned
  • Assisted in defining and validating RTO, RPO, recovery priorities and business/technology recovery requirements .
  • Supported development and maintenance of Business Continuity Plans (BCPs), IT Disaster Recovery Plans, technical recovery procedures and recovery run books .
  • Maintained BCM/DR documentation, plan repositories, recovery information, contact details and dependency records .
  • Coordinated periodic BCP and DR reviews, plan validation and recovery readiness assessments with business and technical stakeholders.
  • Supported DR testing and simulation exercises , including planning, coordination, execution support, evidence collection and post-test action tracking.
  • Assisted in identifying single points of failure, technology dependencies, infrastructure risks and recovery gaps and tracked remediation activities.
  • Supported data centre resilience and recovery planning , including infrastructure, server, storage, network and application dependencies.
  • Coordinated with UK business stakeholders and technical teams to ensure business continuity requirements were translated into practical IT recovery procedures .
  • Supported crisis and major incident recovery activities , providing technical coordination and recovery information to relevant stakeholders.
  • Prepared BCM/DR management reports, dashboards, test reports, risk observations and action trackers .
  • Contributed to maintaining an enterprise BCM/DR plan repository , ensuring plans and recovery documentation remained current and accessible.
  • Supported alignment of BCM activities with organizational policies, IT service management practices and continuity/resilience requirements .
Senior System Engineer
Infinite Data Systems Pvt. Ltd
Jan 2009 — Apr 2012
  • Supported day-to-day IT infrastructure and Disaster Recovery operations for enterprise technology environments
  • Participated in development and maintenance of IT Disaster Recovery procedures and operational run books
  • Supported server recovery, backup, restoration and DR readiness activities for critical infrastructure
  • Performed system health checks and identified infrastructure risks, availability issues and potential recovery gaps
  • Provided technical support during major incidents and service outages, coordinating recovery activities until normal operations were restored
  • Participated in development and maintenance of IT Disaster Recovery procedures, technical recovery documentation and operational run books .
  • Assisted in planning and executing DR tests and recovery exercises , including technical validation and recovery evidence.
  • Supported backup and restore operations , ensuring critical systems and data were available for recovery requirements.
  • Supported recovery of Windows/Linux servers, storage, applications and associated infrastructure components during incidents and DR exercises.
  • Coordinated with network, storage, database, application and infrastructure teams during service restoration and DR activities .
  • Maintained technical documentation covering server inventories, dependencies, recovery procedures, escalation contacts and operational configurations .
  • Supported RTO/RPO implementation and recovery sequencing for infrastructure services.
  • Participated in root-cause analysis of infrastructure incidents and contributed to corrective and preventive actions .
  • Supported data-centre operations including server availability, storage, backup, and monitoring and infrastructure resilience .
  • Assisted in identifying single points of failure and infrastructure dependencies and recommended improvements to enhance recoverability.
  • Maintained operational records and prepared incident, recovery and infrastructure status reports for management.
  • Supported continuous improvement of IT availability, backup, recovery and disaster recovery processes .
Systems Engineer – Managed Services & IT Infrastructure
Network Solutions Pvt. Ltd.
Mar 2007 — Sep 2008
  • Provided day-to-day systems administration and infrastructure support for managed-service environments
  • Supported Windows/Linux server administration, system health monitoring and infrastructure availability
  • Performed server installation, configuration, patching, troubleshooting and performance monitoring
  • Monitored critical infrastructure components and responded to system alerts, incidents and service disruptions
  • Supported backup, restoration and data protection activities for business-critical systems
  • Technical support and managed services for enterprise IT infrastructure, focusing on server administration, system monitoring, incident management, infrastructure availability and operational support .
  • Key Responsibilities
  • Supported Windows/Linux server administration , system health monitoring and infrastructure availability.
  • Coordinated with network, storage and application teams to troubleshoot infrastructure and service availability issues .
  • Supported scheduled maintenance, system upgrades and infrastructure changes while minimizing business-service disruption.
  • Assisted in server recovery and infrastructure restoration during system failures and operational incidents.
  • Supported monitoring and capacity-management activities to improve system availability and performance .
  • Supported continuous improvement of infrastructure operations through standardized troubleshooting and preventive maintenance procedures .
System Engineer – IT Infrastructure & Operations
ESTEL Technologies Pvt. Ltd.
May 2006 — Dec 2006
  • Supported day-to-day IT infrastructure and system administration activities
  • Performed installation, configuration and maintenance of Windows servers and enterprise IT systems
  • Monitored server health, system availability, capacity and performance
  • Troubleshot server, operating-system and infrastructure-related incidents and supported timely service restoration
  • Supported backup and restoration activities for critical systems and business data
  • Provided technical support for enterprise IT infrastructure, focusing on server administration, system monitoring, troubleshooting, backup support and IT operations , while developing foundational experience in system availability and service recovery.
  • Key Responsibilities
  • Assisted in maintaining system availability through preventive maintenance and health checks .
  • Coordinated with network and application support teams to resolve infrastructure-related issues.
  • Participated in incident identification, escalation and resolution according to operational procedures.
Consultant - System Administrator
Radiant info systems Pvt. Ltd.
May 2005 — May 2006
  • Managed and supported enterprise IT infrastructure including Windows Server, networks, backup and recovery, databases, VPN, Citrix and antivirus
  • Provided 24×7 infrastructure and end-user support, troubleshooting hardware, software and connectivity issues within SLAs
  • Contributed to infrastructure recovery, disaster recovery and IT resilience activities while maintaining security and IT standards
  • Coordinated with Server, Network, Application and Service Desk teams to maintain system availability and operational continuity
  • Prepared BCM/DR management reports, dashboards, test reports, risk observations and action trackers
  • Experienced Systems Administrator with strong expertise in managing and supporting enterprise IT infrastructure, including Windows Server, operating systems, networks, backup and recovery, databases, VPN, Citrix, antivirus and patch management . Proven experience providing 24×7 infrastructure and end-user support, troubleshooting hardware, software and connectivity issues, and resolving incidents within defined SLAs. Skilled in system installation, configuration, monitoring, maintenance, backup management and performance optimization. Strong coordination with Server, Network, Application and Service Desk teams to maintain system availability, stability and operational continuity . Contributed to infrastructure recovery, disaster recovery and IT resilience activities while maintaining security and organizational IT standards.
Skills
Business Continuity ManagementSAMA BCM FrameworkOperational ResilienceCrisis ManagementBIARisk AssessmentBCPITDRDRPResilience TestingTPRMVendor ResilienceService Now BCMGRCITSMExecutive ReportingISO 22301:2019ISO 22361:2022ISO 31000ISO 27001
Education
Master of Business Administration (MBA), IT
Sikkim Manipal University
Certifications
ISO 22301:2019
ISO 27001
CCNA
MCP
Cyber Security (ICS2)
Languages
English
Fluent
Hindi
Fluent
References available upon request.
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