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    "name": "Alexander Aisha",
    "label": "IT Solutions & Business Development Specialist",
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    "summary": "years of experience in sales, operations management, customer relations, and technical support. Strong background in B2B sales, hospitality management, and IT services. Proven ability to build customer relationships, lead teams, solve operational challenges, and drive business growth. Fluent in Finnish, English, and Arabic, with excellent communication and leadership skills",
    "location": "Helsinki 00910",
    "profiles": [
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        "network": "LinkedIn",
        "username": "alexander-aisha",
        "url": "https://linkedin.com/in/alexander-aisha"
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  "work": [
    {
      "company": "Elisa",
      "position": "B2B Sales Representative",
      "location": "Helsinki",
      "startDate": "2024-02",
      "endDate": "2026-06",
      "highlights": [
        "B2B Sales Representative",
        "Account Manager",
        "Business Development Specialist",
        "Customer Success Manager",
        "IT Solutions Sales Representative"
      ]
    },
    {
      "company": "Casino Helsinki",
      "position": "Customer Service Officer",
      "location": "Helsinki",
      "startDate": "2023-01",
      "endDate": "2024-05",
      "highlights": [
        "Developed strong interpersonal skills through face-to-face interactions with customers",
        "Performed data entry duties accurately and efficiently using computer systems",
        "Developed effective listening skills while interacting with customers over the phone or via email"
      ]
    },
    {
      "company": "KIPPARI/ HIMABAARI",
      "position": "Restaurant Shift Manager",
      "location": "Helsinki",
      "startDate": "2021-09",
      "endDate": "2024-04",
      "highlights": [
        "Demonstrated excellent communication skills with customers, colleagues, and stakeholders",
        "Managed daily operations while ensuring compliance with quality, safety, and service standards",
        "led and supervised a team of up to 15 employees in a fast-paced environment."
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    {
      "company": "Amazon",
      "position": "Product Marketing Analyst",
      "startDate": "2019-05",
      "endDate": "2022-01",
      "highlights": [
        "Conducted market research and competitor analysis to identify growth opportunities.",
        "Analyzed customer behavior and purchasing trends to support product strategies.",
        "Collaborated with cross-functional teams to improve product positioning and customer engagement.",
        "Prepared performance reports and business recommendations based on sales data and market insights."
      ]
    },
    {
      "company": "Syrian Syriatell",
      "position": "IT Specialist",
      "startDate": "2014-01",
      "endDate": "2016-01",
      "highlights": [
        "Active Directory",
        "Windows Administration",
        "Network Support",
        "TCP/IP",
        "Hardware & Software Troubleshooting",
        "Remote Desktop Support"
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    }
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  "education": [
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      "institution": "Vanderbilt University",
      "degree": "Certificate",
      "field": "Artificial Intelligence & Prompt Engineering",
      "startDate": "2024",
      "endDate": "2025"
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    {
      "institution": "Suomen Yrittäjäopisto",
      "degree": "Entrepreneurship Studies",
      "field": "Entrepreneurship and Business Development",
      "startDate": "2023",
      "endDate": "2024"
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    {
      "institution": "Google",
      "degree": "Professional Certificate",
      "field": "Entrepreneurship & Project Management",
      "startDate": "2023",
      "endDate": "2023"
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    {
      "institution": "Berlin Uniiversity",
      "degree": "Professional Certificate",
      "field": "International Business Management",
      "startDate": "2020",
      "endDate": "2022"
    },
    {
      "institution": "Keuda",
      "degree": "Vocational Qualification",
      "field": "Information and Communication Technology (ICT)",
      "startDate": "2018",
      "endDate": "2020"
    },
    {
      "institution": "Turva 19",
      "degree": "Vocational Qualification",
      "field": "Security and Safety Services",
      "startDate": "2019",
      "endDate": "2020"
    }
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    "Technical Support",
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    "Microsoft 365",
    "Problem Solving",
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    "Data Analysis",
    "Negotiation",
    "Digital Marketing",
    "Sales Strategy",
    "Client Engagement",
    "Market Research",
    "Salesforce",
    "Technical Documentation",
    "Fast learner with excellent adaptability"
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  "languages": [
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      "language": "English",
      "fluency": "Fluent"
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      "language": "Finnish",
      "fluency": "Fluent"
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    {
      "language": "Arabic",
      "fluency": "Native"
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    "highestEducation": "Certificate"
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