Alexander Aisha
IT Solutions & Business Development Specialist
years of experience in sales, operations management, customer relations, and technical support. Strong background in B2B sales, hospitality management, and IT services. Proven ability to build customer relationships, lead teams, solve operational challenges, and drive business growth. Fluent in Finnish, English, and Arabic, with excellent communication and leadership skills
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Years experience
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Languages
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Skills
Work Experience
B2B Sales Representative
Elisa
Feb 2024 — Jun 2026Helsinki
- B2B Sales Representative
- Account Manager
- Business Development Specialist
- Customer Success Manager
- IT Solutions Sales Representative
Customer Service Officer
Casino Helsinki
Jan 2023 — May 2024Helsinki
- Developed strong interpersonal skills through face-to-face interactions with customers
- Performed data entry duties accurately and efficiently using computer systems
- Developed effective listening skills while interacting with customers over the phone or via email
Restaurant Shift Manager
KIPPARI/ HIMABAARI
Sep 2021 — Apr 2024Helsinki
- Demonstrated excellent communication skills with customers, colleagues, and stakeholders
- Managed daily operations while ensuring compliance with quality, safety, and service standards
- led and supervised a team of up to 15 employees in a fast-paced environment.
Product Marketing Analyst
Amazon
May 2019 — Jan 2022
- Conducted market research and competitor analysis to identify growth opportunities.
- Analyzed customer behavior and purchasing trends to support product strategies.
- Collaborated with cross-functional teams to improve product positioning and customer engagement.
- Prepared performance reports and business recommendations based on sales data and market insights.
IT Specialist
Syrian Syriatell
Jan 2014 — Jan 2016
- Active Directory
- Windows Administration
- Network Support
- TCP/IP
- Hardware & Software Troubleshooting
- Remote Desktop Support
Skills
Customer Relationship Management (CRM)Sales & Business DevelopmentTeam LeadershipTechnical SupportIT TroubleshootingMicrosoft 365Problem SolvingProcess ImprovementOperations ManagementProject CoordinationCustomer SuccessData AnalysisNegotiationDigital MarketingSales StrategyClient EngagementMarket ResearchSalesforceTechnical DocumentationFast learner with excellent adaptability
Education
Certificate, Artificial Intelligence & Prompt Engineering
Vanderbilt University
Entrepreneurship Studies, Entrepreneurship and Business Development
Suomen Yrittäjäopisto
Professional Certificate, Entrepreneurship & Project Management
Google
Professional Certificate, International Business Management
Berlin Uniiversity
Vocational Qualification, Information and Communication Technology (ICT)
Keuda
Vocational Qualification, Security and Safety Services
Turva 19
Languages
English
Fluent
Finnish
Fluent
Arabic
Native