Software Implementation and Product Specialist with 3+ years of experience supporting client onboarding, implementation delivery, product configuration, data mapping, system testing, integration support, and go-live activities within the B2B software and payroll technology domain. Experienced in translating client requirements into implementation activities, validating business and system data, supporting SIT, UAT, and parallel testing, tracking defects, and coordinating issue resolution across client-facing, product, testing, and operations teams. Hands-on experience with IRIS STAR, Payrite, and Neeyamo PNC, with exposure to APIs, REST, SOAP, XML, and XSLT integration concepts. Skilled in implementation documentation, business process understanding, risk and issue management, stakeholder communication, quality assurance, and process standardization.