Ajay Deosali
Driven professional with expertise in customer service, merchandise display, problem solving, seeking to leverage strong listening and teamwork skills in a new role. Experience in creating impactful visual displays and fostering collaborative environments. Eager to contribute to a dynamic team and advance career in challenging new position. Committed professional with experience in customer service and sales in the retail industry. Skilled in upselling. cross-selling and merchandising highly organized and detail-oriented with excellent communication skills.
Kuwait, Salmiya
0+
Years experience
0
Languages
0
Skills
Work Experience
Team leader
Alghanim Industries
Dec 2019 — Dec 2022Kuwait
- Monitored and coached members to ensure successful performance.
- Delegated tasks to team members according to project requirements and employee strengths.
- Created clear roles and responsibilities for each member of the team based on strengths and weakness.
- Cultivated an environment of trust, respect, collaboration, and accountability among the team members.
- Assisted in preparation of presentations using Microsoft office, such as Word, Excel, PowerPoint.
- Performed data entry tasks accurately with attention to detail.
Sales associate
Alshaya
Jan 2023 — PresentCurrentKuwait, Avenues mall
- Greeted customers warmly and offered assistance.
- Assisted customers with product selection to ensure customer satisfaction.
- Operated cash and POS handle purchases, refunds and exchanges for customers.
- Demonstrated exceptional customer service skills, resolving customer complaints effectively and courteously.
- Established a positive rapport with customers by delivering friendly, personalized service.
- Developed an in-depth understanding of the product line and was able to effectively communicate features and benefits to the customers.
- Reorganised store displays to create more visual impact and appeal.
- Aligned visual displays with store guidelines and brand standards.
- Collaborated with cross-functional team members to develop individual action plans and meet KPIs.
Skills
LeadershipCommunicationMicrosoft ExcelTeam CollaborationProblem SolvingTime ManagementCustomer service
Education
Higher Secondary School
Kuendrup Higher Secondary School
Certifications
Employee of the month
Alghanim Industries
Student of the year
Languages
English
Advanced
Nepali
Intermediate
Hindi
Intermediate
Arabic
Basic