Administrative and Customer Service Professional with over 3 years of experience across technical customer support, retail operations, cash handling, inventory management, order processing, and day-to-day store operations. Experienced in working independently, handling multiple responsibilities simultaneously, serving customers, processing orders, managing cash, receiving and organizing stock, and maintaining accurate daily operations. Holds a Bachelor of Commerce in Accounting, with additional training in e-commerce and digital marketing. Seeking an opportunity to apply strong communication, customer service, organizational, and problem-solving skills in a professional work environment.
Self-directed e-commerce project focused on researching products, analyzing competitors, setting up online sales channels, and applying basic e-commerce and digital marketing concepts in a simulated business environment.
Professional training covering e-commerce, media buying, social media marketing, product research, advertising fundamentals, analytics, SEO, and practical digital marketing applications.