{
  "$schema": "https://cvjson.com/schema/v1.json",
  "basics": {
    "name": "AGYAKWAH PATRICIA",
    "label": "Guest Service Associate | Front Office | Guest relations | Hospitality",
    "image": "https://freecv.org/i/avatars/2a81c4b6-b30e-4f5a-9310-062d6c6ef74d/avatar.webp?t=1786306728634",
    "summary": "Customer-focused hospitality professional with experience as a Guest Service Associate and Waitress. Skilled in\nguest relations, order taking, POS operations, and maintaining high service and hygiene standards in fast-paced\nrestaurant environments. Reliable team player with strong communication and time-management skills.",
    "location": "Qatar"
  },
  "work": [
    {
      "company": "Abu Dhabi Natioonal Hotels",
      "position": "Guest Service Associate",
      "location": "Abu Dhabi, Dubai",
      "startDate": "2021-04",
      "endDate": "2022-12",
      "highlights": [
        "Welcomed and assisted guests upon arrival, providing warm, professional and personalized service throughout their stay.",
        "Managed guest check-in and check-out procedures accurately and efficiently.\n",
        "Followed hotel standards, UAE hospitality procedures, and health and safety guidelines."
      ]
    },
    {
      "company": "Airport View Restaurant",
      "position": "Waitress",
      "startDate": "2017-01",
      "endDate": "2019-08",
      "highlights": [
        "Worked efficiently in a fast-paced restaurant environment",
        "Managed high volumes of customer orders accurately",
        "Handled guest reservations, room assignments, billing inquiries, and payment-related matters."
      ]
    },
    {
      "company": "Compass Catering – Hospital Division",
      "position": "Waitress",
      "startDate": "2022-04",
      "endDate": "2024-03",
      "highlights": [
        "Provided efficient food and beverage service in a hospital hospitality setting",
        "Took accurate orders and coordinated with kitchen staff for timely delivery",
        "Assisted guests professionally and resolved concerns politely",
        "Maintained strict hygiene and service standards"
      ]
    },
    {
      "company": "Chocomelt Restaurant",
      "position": "Guest Service Associate (GSA)",
      "location": "Doha, Qatar",
      "startDate": "2025-06",
      "current": true,
      "highlights": [
        "Welcome and assist guests to ensure a positive dining experience",
        "Take accurate food and beverage orders and ensure timely service",
        "Operate POS systems and handle cash and card transactions",
        "Maintain cleanliness of dining and service areas",
        "Support team members during peak hours to ensure smooth operations"
      ]
    }
  ],
  "education": [
    {
      "institution": "St. Louis Senior High School",
      "degree": "General Arts",
      "endDate": "2016"
    }
  ],
  "skills": [
    "Customer Service",
    "Guest Relations",
    "Order Taking",
    "POS Operations",
    "Cash Handling",
    "Card Handling",
    "Food & Beverage Service",
    "Teamwork",
    "Time Management",
    "Cleanliness",
    "Hygiene Standards"
  ],
  "languages": [
    {
      "language": "English",
      "fluency": "Fluent"
    },
    {
      "language": "Twi",
      "fluency": "Native"
    }
  ],
  "certificates": [
    {
      "name": "World of Service",
      "issuer": "Hamad Medical Corporation (Hospitality Department)",
      "date": "2023-09"
    },
    {
      "name": "World of Communication",
      "issuer": "Hamad Medical Corporation ( Hospitality Department",
      "date": "2023-09"
    }
  ],
  "referencesMode": "on-request",
  "availability": {
    "status": "open",
    "sponsorship": false
  },
  "ats": {
    "keywords": [
      "Guest Service Associate",
      "Abu Dhabi Natioonal Hotels",
      "Waitress",
      "Airport View Restaurant",
      "Compass Catering – Hospital Division",
      "Guest Service Associate (GSA)",
      "Chocomelt Restaurant",
      "Customer Service",
      "Guest Relations",
      "Order Taking",
      "POS Operations",
      "Cash Handling",
      "Card Handling",
      "Food & Beverage Service",
      "Teamwork",
      "Time Management",
      "Cleanliness",
      "Hygiene Standards",
      "English",
      "Twi",
      "World of Service",
      "World of Communication"
    ],
    "yearsOfExperience": 5,
    "seniority": "mid",
    "highestEducation": "Bachelor's"
  },
  "verification": {
    "email": true,
    "platform": "freecv.org"
  },
  "i18n": {
    "primary": "en"
  },
  "meta": {
    "version": "1.2.2",
    "canonical": "https://livelink.cv/agyakwah-patricia/cv.json",
    "lastModified": "2026-08-09T21:04:36.472Z",
    "generator": "FreeCV.org"
  }
}