AGYAKWAH PATRICIA
Guest Service Associate | Front Office | Guest relations | Hospitality
Customer-focused hospitality professional with experience as a Guest Service Associate and Waitress. Skilled in guest relations, order taking, POS operations, and maintaining high service and hygiene standards in fast-paced restaurant environments. Reliable team player with strong communication and time-management skills.
Qatar
0+
Years experience
0
Languages
0
Skills
Work Experience
Guest Service Associate
Abu Dhabi Natioonal Hotels
Apr 2021 — Dec 2022Abu Dhabi, Dubai
- Welcomed and assisted guests upon arrival, providing warm, professional and personalized service throughout their stay.
- Managed guest check-in and check-out procedures accurately and efficiently.
- Followed hotel standards, UAE hospitality procedures, and health and safety guidelines.
Waitress
Airport View Restaurant
Jan 2017 — Aug 2019
- Worked efficiently in a fast-paced restaurant environment
- Managed high volumes of customer orders accurately
- Handled guest reservations, room assignments, billing inquiries, and payment-related matters.
Waitress
Compass Catering – Hospital Division
Apr 2022 — Mar 2024
- Provided efficient food and beverage service in a hospital hospitality setting
- Took accurate orders and coordinated with kitchen staff for timely delivery
- Assisted guests professionally and resolved concerns politely
- Maintained strict hygiene and service standards
Guest Service Associate (GSA)
Chocomelt Restaurant
Jun 2025 — PresentCurrentDoha, Qatar
- Welcome and assist guests to ensure a positive dining experience
- Take accurate food and beverage orders and ensure timely service
- Operate POS systems and handle cash and card transactions
- Maintain cleanliness of dining and service areas
- Support team members during peak hours to ensure smooth operations
Skills
Customer ServiceGuest RelationsOrder TakingPOS OperationsCash HandlingCard HandlingFood & Beverage ServiceTeamworkTime ManagementCleanlinessHygiene Standards
Education
General Arts
St. Louis Senior High School
Certifications
World of Service
Hamad Medical Corporation (Hospitality Department)
World of Communication
Hamad Medical Corporation ( Hospitality Department
Languages
English
Fluent
Twi
Native
References available upon request.