Adanie Nure Dinber

Junior Customer Service Specialist

I like giving service to societies for many reasons. I was brought up in a society of Ethiopia where helping each other was considered as an obligatory routine. I have learnt a great deal since childchood that money and wealth can never bring non-lasting pleasure. Instead sharing what you have with someone gives you the ultimate satisfaction. Further, Ilike giving services to others because; I believe that the world can be a better place to live for the further generation if we could ever work hand in hand to day to eradicate the present problems.

09 54 17 15 93 Addis Ababa, Ethiopia
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Project
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Languages
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Skills
Work Experience
Junior Customer Service Specialist
Hawassa Micro Finance
Oct 2025 — PresentCurrent
  • Assisting customers with inquiries and issues in a fast-paced environment.
  • Maintaining high customer satisfaction through effective communication.
  • Managing customer accounts and processing transactions accurately.
Projects
Research project

a research proposal submited on assessing the impact of compensation on employees job performance (incase of Dashen bank burie branch)

Skills
Ms wordMs power,pointMs Exceldata base systembasic computer skillsCustomer ServiceCommunication SkillsProblem SolvingConflict ResolutionActive ListeningTeam CollaborationData EntryCustomer Relationship Management
Education
Bachelor of Arts, Management
Debremarkos University
2021 — 20253.35/4.0
Languages
English
Advanced
Amharic
Native
Basic computer skills
Computer skills

I have taken some computer skills like introduction to basic computer skills (Ms word,,Ms power,point,Ms Excel and data base system) and other basic computer skills.

Hobbies
Hobbies and interests
  • Searching new things in my day to day activities, helping the person with the knowledge I have and sharing my experience.
  • Reading educational literature through different electronics instrument and available published books.
  • Advice my friends as they work hard around their profession to change the attitude of the local community and for change our country in the future career.
  • Listening music, watching film and play foot ball.
References
Advisor
Mr Alemayehu (MBA) Department head at Debremarkos University

Mobile- 09 21 51 00 38 Current address- Debre Markos university

References available upon request.
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